Job details
Job type full-time
Full job description
This position reviews, assesses and communicates determinations on requests for leave of absence under state and federal regulations and company policies for t-mobile us employees(including, but not limited to fmla, military, and company leave of absence.)The role facilitates the interactive process on requests for leave of absence as a reasonable accommodation under federal and/or state disability regulations, including but not limited to the americans with disabilities act (ada) and the ada amendments act of 2008 (adaaa).
This role can be located anywhere in the us and is remote.
At least 18 years of age
Legally authorized to work in the united states
High school diploma or ged
T-mobile requires all employees in this position to be fully vaccinated for covid-19 prior to starting workThe cdc defines `fully vaccinated` as two weeks after the second dose for pfizer and moderna, and two weeks after the single dose of johnson & johnsonT-mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause t-mobile undue hardship or pose a direct threat to the health and safety of others.
Bachelor’s degree in human resources or related field or equivalent experience
3 – 5 years of experience within hr
3 or more years of experience in administering, assessing and coordinating mandated leaves, return to work and disability accommodation related to employment.
1+ year of experience facilitating the interactive accommodation process.
Conversant with hris/timekeeping systems such as workday, sap, kronos
Experience working in a disability management database
Customer service skill set to handle the sensitive and delicate personal situations that involve leave and disabilityBuilds commitment and overcomes resistanceProvides timely and thorough responses to inquiries and continuously finds way to improve and promote the service experience.
Demonstrated decision making skills.
Communicates both verbally and in writing in an articulate, thorough responsive mannerDemonstrated skill in written correspondence both through e-mail and formal letter writing.
Strong attention to detail and passion for high-quality work product.
While performing the duties of this job, the employee is regularly required to use a computer and keyboard 70% of their shiftRequired to converse with internal and external customers on the telephone, use hands to finger, handle or feel and talk or hear.
Knowledge and ability to interpret federal, state, and local leave regulations
Experience in reporting, understanding of leave and/or disability analytical data
Preferred:
Knowledge of california loa policies
Professional in human resources (phr)
Certified disability manager (cpdm)
Manages complex requests for accommodation due to employee medical condition, ensuring compliance with all federal, state and local disability regulationsMaintains a working knowledge of job types/essential functions of all areas of the business.
Initiates and facilitates as appropriate the interactive process with employees, hr and supervisors.
Provides detailed written summaries of interactions with employees, supervisors, and/or other personnel as appropriate.
Acts as internal consulting resource to hr and other organizational stakeholders for accommodation questions.
Remains current on disability related regulations and best practices through participation in appropriate professional organizations and ongoing education.
Focuses on employee advocacy while providing objective and strategic support to the business.
Provides expert and objective advice, coaching, and counsel to leaders and employees on leave and disability related programs, policy and procedures.
Oversight and audit of the accuracy of eligibility and entitlement for leave of absence and t-mobile processes and procedures are completed within accepted timeframes completed by our vendor.
Communicates with our vendor, employees, managers and hr regarding leave of absence decisions.
Provides accurate information related to difficult situations with a professional and ethical demeanor (for example escalations, suspicion of fraudulent activity related to leave of absence, potential employment action, and provides information for eeoc or legal investigations).
Evaluates and applies federal and state legislation to t-mobile practices and expertise to build trusted relationship with hr or field partners.
Advises and educates managers, employees and hr regarding disability rights and employer responsibilities related to requests for leave of absence as a reasonable accommodation under the adaaa regulations.
Ensure accurate loa case determination and leave usage calculations and confirms accurate loa status in hr, timekeeping and payroll databases.
Provides effective service, consultation and resolution of employee relation inquiries related to all leave of absence types and short or long-term disability.
Regularly consults with t-mobile`s legal department and hr partners to ensure consistent application of leave of absences policies and processes and seeks legal guidance when appropriate to ensure compliance with applicable laws and regulationsProvide timely research and response to medium to high-level complex inquiries from t-mobile legal or other investigative team inquiries.
Interacts with various internal and external partners including disability vendors, healthcare providers, payroll, compensation/commissions, legal, workplace relations, workers’ compensation, loss prevention and others to ensure timely processing of leave of absence requests.
Also responsible for other duties/projects as assigned by business management as needed.
Equal employment opportunity
We take equal opportunity seriously—by choice.
T-mobile usa, incIs an equal opportunity employerAll decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local lawDiscrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
