Job details
Job type full-time
Full job description
Td description
About td bank, america`s most convenient bank®
Td bank, america`s most convenient bank, is one of the 10 largest banks in the u.s., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the northeast, mid-atlantic, metro d.c., the carolinas and floridaIn addition, td bank and its subsidiaries offer customized private banking and wealth management services through td wealth®, and vehicle financing and dealer commercial services through td auto financeTd bank is headquartered in cherry hill, n.j.
Td bank, america`s most convenient bank, is a member of td bank group and a subsidiary of the toronto-dominion bank of toronto, canada, a top 10 financial services company in north americaThe toronto-dominion bank trades on the new york and toronto stock exchanges under the ticker symbol `td`.
Department overview
10/19
Days off 1 day off 2
2:00pm - 10:45pm tuesday friday
2:15pm - 11:00pm tuesday friday
2:15pm - 11:00pm tuesday friday
2:15pm - 11:00pm tuesday friday
2:15pm - 11:00pm tuesday friday
*10% shift differential for working pm schedule*
Job description
The us credit cards & unsecured lending (ccul) credit representative i assists with td credit card customer and small business applications credit decision process and servicing existing accounts.
Job requirements
Must be eligible for employment under regulatory standards applicable to the position.
Handles and decisions basic application processing
Create new lines of credit and credit line increases
Checks information to ensure data integrity by comparing findings to credit applications and system information
Helps check and verify information in system vsApplications to ensure accuracy
Orders, obtains, and utilizes credit reports and other applicable credit history information
Assists with individual customer and small business applications credit decision process
Communicates with customers as needed, obtaining information, explaining credit decisions and other related issues
Reviews findings and results presented by underwriting system
Responds to telephone, written and other inquiries regarding account balances, interest rates, charges, statement requests and other issues as applicable
Resolves problems immediately within authority, defers for additional research or forwards to supervision or dispute resolution as needed
Authorizes finance and other charge givebacks when appropriate and within limits of authority
Refers customer disputes to research area
Qualifications
High school diploma or equivalent experience
0-2 years of related experience
Analytical ability and computer skills, to understand and use automated underwriting system
Organized and detail-oriented
Ability to work in a high-volume, deadline-driven environment
Good communication skills, both verbal and written
Limited credit authority as applicable
Must be available to work a variable schedule which may include nights and weekends
Inclusiveness
At td, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supportedWe are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the td bank us workplace accommodations program at uswaptdo@td.com Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
Eoe/minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Job family
Td product management
Job category - primary
Call center
Job category(s)
Call center
Hours
40
Hours/availability detail
Evenings
Business line
Td bank amcb
Time type
Full time
Employment type
Regular
Country
United states
Province/state
New jersey, north carolina, south carolina
City
Charlotte, greenville, mount laurel, ramsey
Work location
535 east crescent avenue, greenville campus building a - 200 carolina point parkway, mt laurel - 6000 atrium way, remote charlotte
Work remotely
Statewide
**province/state (primary)
South carolina
City (primary)
Greenville
Provstate 2
North carolina
City(s) 2
Charlotte
Provstate 3
New jersey
City(s) 3
Mount laurel
Provstate 4
New jersey
City(s) 4
Ramsey
