Job details
Job type full-time
Full job description
Join the winning team with a bright future! tlr group is proud to announce that we have been awarded:
National apartment association`s best places to work`best places to work list 2021`
Tampa bay business journal’s “fast 50 – fastest growing companies 2020” (tlr ranked 12th)
Tampa bay business journal’s “fast 50 – fastest growing companies 2021” (tlr ranked 25th)
Summary
The leasing consultant is to effectively implement the leasing and marketing program, to promote the positive image of the apartment community, and to assist management with resident retention programsLeasing consultants will take a proactive role in activities that aid the property in achieving financial and operational goals.
Duties and responsibilities
Handles all aspects of leasing apartmentsThis includes, but is not limited to;
Greeting prospective residents
Responding to and converting telephone inquires
Touring the community with prospective residents
Following up with prospects,
Closing the sale
Processing applications within 24-48 hours
Typing leases
Obtaining signatures for completion of leases/paperwork prior to move-in
Maintains a minimum closing ratio of 33%, an industry standard in order to obtain optimum occupancy
Produces reports in a timely, accurate and complete manner, including the weekly traffic reports and a monthly market survey by physically visiting at least one market competitor monthly
Maintains detailed knowledge of the apartment community, amenities, and community
Inspects and maintains company standards for leasing office, show trail, common areas, and community amenities, mini models, entrance areas, and apartments available for rent on a daily basis
Accurately tracks and reports all telephone and site traffic daily
Ensures “absolute resolution” on all open traffic daily
Sets up and maintains all resident and property files per company procedures
Collects and secures rental and individually metered utility payments
Maintains a professional appearance and proactive customer service demeanor at all times
Pro-actively maintains working knowledge of fair housing laws, rules, and regulations concerning apartment leasing and management
Handles or assists in the receiving, recording, preparation, and follow up of work orders to facilitate residents’ service requests utilizing the work-order software systems
Develop and maintains ongoing resident retention programs (encompassing 120-day renewal program, calendar of events, concierge, v.i.p, p.e.p, etc) under the direction of the property manager
Must assist in planning and preparing for resident function
Must attend resident and apartment community functions
Responsible for the thorough knowledge and implementation of all company policies and procedures
Responsible for reporting any unusual or extraordinary circumstances regarding residents or the property
Must have a mode of communication in which to be contacted at home and to respond in cases of emergency
Must be willing to be assigned to other communities as needed
Other duties as assigned
Bilingual (spanish preferred)
Knowledge, skills, and abilities
Sales, customer service, and/or leasing experience preferred
Attention to detail and exceptional follow-through
Ability to multi-task in a fast-paced, ever-changing environment
Ability to walk the property (both indoor and outdoor areas) extensively several times each day
Must possess and maintain a valid driver’s license and adequate car insurance
Educational/technical requirements
High school diploma or higher level of education
Above-average telephone and communication skills including the ability to communicate clearly and professionally in english at a fluent level in both written and verbal form with residents, co-workers, and vendors
Professional level math skills including the ability to calculate pro-rations, bank deposits, timekeeping records, etc.
Must have reliable transportation in order to conduct market surveys, make bank deposits, attend training/meetings, visit area business / deliver marketing materials, procure supplies for community functions, etc.
Proficiency working with standard office equipment including computer, ms office suite (excel, word, outlook), calculator, fax machine, and electronic scanner
Entrata or comparable property management software proficiency a plus
Normal working hours and days:
35-40 hours per weekSchedule varies by property but evening and weekend shifts are required1 hr meal breakOvertime as required.
Must be available for weekend, work.
Benefits & perks
10 days of paid annual vacation (increases with seniority)
Birthday paid day off
6 paid holidays
Flexible schedule
401(k) retirement savings plan with company match
Ongoing training
Internal opportunities for career advancement
Competitive compensation & earnings potential
Bonus opportunities
Discounted rent at a tlr owned property
Medical
Dental
Vision
Employer paid life
Long term disability
Fsa with transit option
Text to apply: 813-578-0857 use code: riverpointe1021
