Description:
We’re a company that helps catering companies simplify manual processes for better organization and cost controlWe’re a team united by our shared values of challenging the status quo, humbleness, innovation, respect, fairness, reflection, and just making things happen!
Total party planner is an industry leader focusing on designing software for the catering industryFor the past 23 years we have been delivering exceptional solutions to challenging business problemsWith our fast-growing staff of approximately 16, tpp helps clients across the entire us and canadaWe also serve international markets such as australia, new zealand, and south africaOur clients rely on our product to run their operations and is considered “mission critical”.
This role at total party planner will amplify your careerFrom taking on new challenges to following the lead of incredible mentors, we promise you will grow, learn, and make a difference.
If you’re a person who is inquisitive by nature and passionate about user experience, then you will thrive in this role.
Requirements:
As product manager, you will be responsible for:
Leading product in an agile environment with a world-class team.
Conducting and analyzing user reviews, surveys, and interviews.
Keeping a firm pulse on industry direction.
Working with marketing, sales, and support teams to ensure success.
Defining and analyzing metrics that determine the success of the product.
Collaborating with user experience team to share learnings and produce a remarkable product.
Prioritizing initiatives for business growth and constantly listening to users to maintain product love.
Implementing internal tools to increase operational efficiency throughout the organization.
Experimenting with creative features to engage and grow users daily.
Challenging others to see product beyond just the digital experience and create more ways to differentiate and make an impact.
Must be able to determine the best course of action in problem solving with the ability to make independent judgment calls and decisions that are the best course of action for both our customers and our business.
Budget responsibilities:
General awareness of budget and understanding of those parameters.
The following qualifications and experience is relevant to us:
3+ years of experience in product management or a similar role.
A proven track record of success in working with designers, engineers, and various stakeholders to accomplish great things.
Excellent problem-solving, organizational, and analytical skills.
Experience with a/b testing and using metrics to drive product development.
Comfortable engaging with users, conducting research, and smartly integrating insights into product development.
Experience leading teams and building products from scratch along with modernization of legacy modules.
Working at total party planner can accelerate your career and give you the opportunity to work with world-class talent.
We’re a team that loves what we do and we all thrive on our ability to make an impactThere are many benefits that come with working with us such as:
Unlimited pto
Medical, dental, vision, std, life insurance
401k
Remote work options
Paid holidays
Social events
Success factors/job competencies:
Action oriented – enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of action with a minimum of planning; seizes more opportunity than others.
Deals with ambiguity - can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
Collaboration - actively and consistency seeks to work cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve resultsService a collaboration catalyst that motivates others to want to collaborate as well.
Customer focus – is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Emotional intelligence - has the ability to perceive emotions of non-verbal signals of others, reason with emotions to promote thinking and cognitive activity, understand emotions by interpreting the cause of others emotions and what it may mean, and manage emotions by having the ability to regulate emotions of self and react and respond appropriately to the emotions of others.
Intellectual horsepower - is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp; capable, and agile.
Learning on the fly - learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Problem solving - uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
Drive for results - can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and other for results.
Physical demands and work environment:
Physical demands: while performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hearEmployee must occasionally lift and/or move up to 15 pounds.
Eeoc & ada statement:
Fullsteam and its family of companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Fullsteam and its family of companies complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilitiesIf reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact fullsteam human resources.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Final candidate must be able to pass a background check.
