Job details
Salary $12.50 an hour job type full-time contract number of hires for this role 4
Qualifications
High school or equivalent (preferred)
Full job description
About tsolife
Tsolife is a business intelligence platform for the senior living industry using ai technology, tsolife enables senior living communities to capture the life stories and preferences of their residents in order to optimize their day-to-day experiences and general quality of life at the community.
Resident data is captured via one-on-one interviews between residents and tsolife trained community staff membersThis data is then analyzed using tsolife’s proprietary software to recommend activities, amenities, connections, and personalized care needs for residents.
From the same interview, life stories are curated and shared with family members to enjoy their loved one`s legacy, as well as with community staff members to build connections and inspire a more individualized, person-centered experience at the community.
About the position
The primary role of the account editor position at tsolife is to listen to resident profile interviews, capture relevant resident data, and create custom life stories for tsolife online resident accountsProcessing an interview involves both curating audio, photo, and video content for the resident’s story wall, as well as extracting data points for resident profiles and community dashboards.
Although the process is tech-enabled, the role consists of reviewing and assuring the quality of the stories and profile data prior to being delivered to the customerThe ideal candidate is extremely detailed-oriented, able to self-motivate, and adept at following processesAbove-average typing and reading speeds will lead to success in the role.
Essential job functions:
Using tsolife’s proprietary backend system to listen to audio and read transcripts, correct errors, and curate stories
Entering interview data into tsolife resident profiles
Occasionally transferring data from scanned paper profiles and digital intake forms into tsolife resident profiles
Adherence to tsolife data entry standards and formatting guidelines
Following established processes and procedures
Ensuring the quality of the final product
Requirements:
Perfect english grammar
Exceptional attention to detail
Ability to focus and perform with time-based tasks
Excellent problem-solving skills with the ability to apply knowledge and creativity to resolve standard and complex issues
Experience with audio editing software such as audacity or adobe final cut pro is a plus
This role has the unique opportunity to enjoy the many stories we process daily and is a key position in maintaining the quality of our product for our customers.
Contract length: 3-6 months
Job types: full-time, contract
Pay: $12.50 per hour
Schedule:
8 hour shift
Day shift
Monday to friday
Night shift
Weekend availability
Application question(s):
Would you be able to commit at least 30 hours a week to this role?
Do you have experience in transcription, editing, or data-entry?
Education:
High school or equivalent (preferred)
Work remotely:
Yes
