Property & casualty licensed agent - inbound customer service
We`re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a
Property & casualty licensed agent - inbound customer service
With
Ttec
In
Concord, nc
.
Our recruitment, training and the position is 100% virtual for the protection of you and our employeesPlease connect to this opportunity by applying
Online
Or via text `
Ttec` to 97211
(standard msg & data rates may apply)
To connect with us.
If you`re currently non-licensed and aspiring to become one, we can train and help you get licensed through
Ttec coi (college of insurance)
The best part - we will cover all the necessary fees.
Upon getting hired as a property & casualty insurance agent - customer service, we will ask you to pick up your equipment from our (site) office.
To be eligible for this role you must:
Be able to come to ttec`s office to pick up equipment
Have >15 mbps internet speed as validated by fast.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everythingOur purpose is to deliver humanity to business - and it`s more relevant than ever before in today`s environmentWe know we`re stronger together, working towards a purpose that mattersAs ttec team members we lift each other up, deliver smiles, and support our communitiesJoin us in our commitment to deliver amazing experiences.
About ttec
We help global brands provide a great experience to their customers, build customer loyalty, and grow their businessWe were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyoneYour role brings that principle to life.
What you`ll be doing
You take a problem and turn it into a solutionDelivering amazing experiences brings a smile to your face and you find it very rewardingYou`ll use your `get it done`, high-energy, professional approach to answer in-bound calls (and emails) from customersYou`ll help people every single day by taking calls, actively listening to understand customers` needs, and answering questions.
As a ttec customer experience champion, you`ll enjoy:
Competitive guaranteed hourly wage
Paid product training
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes...all the competitive pay and benefits you`d expect
On a typical day, you`ll
Take inbound calls to answer queries from customers
No cold calling
Utilize your ability to understand the members` life events that may offer sales cues for additional opportunities to meet the member`s needs and facility the member`s financial security
Follow all appropriate guidelines for the career, state, and company
Deliver amazing customer experiences
Why you? what you bring:
Ready to work for one of the most highly-respected providers in the nation? it`s time to be appreciated for the knowledge and experience you`ve gained in the insurance industryIn this role, you`ll take a problem and turn it into a solutionYou`ll use your `get it done`, high-energy, professional approach to answer in-bound calls from customersYou`ll help people every single day by taking calls, actively listening to understand customers` needs, and answering questions.
Why you? what you bring:
Connections are everything here at ttecThat means we connect with our customers, our teammates and most importantly with youAnd the ability to connect yourself is what you bring to the table..Along with the following:
Active property and casualty license
You`ve done the sales thing...at least six months.
Excellent communication skills
Ability to be empathetic, positive and upbeat in written and verbal communications
An ability to adapt and excel in a dynamic work environment
High school graduate or equivalent
Handy with ms windows and other computer applications
The passion and drive to make a difference
Apply virtually today:
Click on the apply now button.
You`ve applied, now what? after successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying - it`s time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you`re a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you`re prepared and battlefield-ready in the civilian world to take on ttec`s most innovative and challenging projectsYour hands-on experience with globalization means you`re prepared to interact with our clients and employees around the worldOvercoming adversity and adapting to change has prepared you to execute in our dynamic environmentWe are looking for team members where leadership is baked in from day oneWhere innovation and disruption are part of your dnaWe know that no job is as important as serving one`s country, but we hope you`ll find delivering amazing customer experiences to be another purpose worth serving!
Ttec is proud to be an equal opportunity employerTtec embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teamsWe strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanityWe make it a point to make sure all our employees feel valued and comfortable being their authentic selves at workAs a global company, we know diversity is our strengthIt enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique wayBut don`t take our word for it - check out some our women in leadership and diversity awards on ttecjobs.com.
For more information about ttec, visit ttecjobs.com or search #experiencettec throughout social media to engage in the global conversation.
Primary location
: us-nc-concord
Job
: _customer care representative jsgym-te
