Job details
Job type full-time
Full job description
Description:
Overview
Tanaq support services (tss) delivers professional, scientific, and technical services and information technology (it) solutions to federal agencies in health, technology, and other government servicesTss is a subsidiary of the stGeorge tanaq corporation, an alaskan native corporation (anc) committed to serving federal customers while also giving back to the tanaq native community and shareholders.
About the role
We are seeking a public health analyst (pha) ii to support the joint information center (jic) for the covid-19 surge and response project at the centers for disease control and prevention (cdc)The pha will work closely with jic operations lead and other jic staff to ensure documents, such as sops, workflow prepared responses (prs), and ivr content are updated as neededAdditionally, keep track of document versions, updates, and clearance in spreadsheetThe pha will also assist with staff and response mailbox monitoring to ensure urgent requests are triaged and handled appropriatelyThe pha will take notes and report out on key points for internal meetings, vendor meetings, and response briefingsFurthermore, help review call recordings and emails and identify quality concerns and opportunities for improvement in process or related to the business units (e.g., training, content, etc.).
Responsibilities
Manage tracking spreadsheets, such as for materials in development or clearance.
Provide support for clearance triage, tracking, and follow-up to ensure content updates, tasks, reports, or other requests reach the appropriate members of the team in a timely manner.
Attend response meetings or press briefings, as appropriate to the response, record meetings, takes notes for leadership, and post and disseminates notes as directed.
Participate in team or vendor calls, take notes, and identify and report out on themes and hot issues for the upcoming week and coordinating with other team members across the task force to ensure relevant communication content is included.
Maintain team’s staffing roster, task assignments, and roll on/roll off dates.
Run metrics reports or review qualitative data to identify trends in inquiries, and share them with team members and leadership, as well as other stakeholders as necessary.
Monitor staff or response mailbox and screen emails for critical emails that require attention from team leadership or other team leads (reporting requests, need for urgent content updates, or other requests from leadership).
Communicate daily with team leaders on updates and status of documents that require attention and action.
Liaises within team, vendor’s staff, and with other task forces as needed.
Provide consultation services to the cdc with communication clearance coordination; is familiar with response-specific clearance processes as well as key clearance terminology.
Ensure the timeliness, consistency, and accuracy of all information.
Work with the team and respective stakeholders to revise documents, processes, sops, etc., based on feedback and updates provided.
Requirements:
Required experience and skills
Preferred understanding of program and/or project management, including ability to be detail oriented and synthesize and distill information into key points.
Experience working at cdc preferred.
Experience with collaborating with stakeholders and external partners.
Experience acting as a liaison with cdc programs or other federal agency partners.
Skill in managing, planning, organizing, and directing complex processes.
Excellent written and verbal communication skills.
Excellent interpersonal and organizational skills.
Ability to efficiently manage and respond to multiple requests and priorities.
Ability to think critically, analyze situations and data, and solve problems.
Ability to obtain government clearance.
Education and training
Bachelor`s degree in public health or a related field.
Master’s degree in public health preferred.
Physical requirements
Prolonged periods of sitting at a desk and working on a computerMay need to lift 25 pounds regularly.
Who we are
Tanaq support services strives to deeply understand and analyze our clients’ vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolutionWe aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.
Tss is an equal opportunity and affirmative action employer and participates in e-verifyAll employment decisions are based on merit, qualifications, and abilitiesWe welcome and encourage diversity in our workforceOur policies provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, transgender status, genetic information, protected veteran status, or any other protected characteristic under federal, state, or local lawsFor individuals with disabilities who would like to request an accommodation, please contact us for assistance.
To view more job opportunities with us and apply, please visit https://recruiting.paylocity.com/recruiting/jobs/all/a4712c9f-f074-40e8-9a14-bee06660bd81/tanaq-support-services-llc
