Job details
Job type full-time
Full job description
Come work with us!
Taylor corporation is a growing, dynamic company with big plans for the future ― and our peopleFamily owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the teamWe’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.
Ready to build a career? it’s time to look at taylor.
Your opportunity: navitor, a division of taylor corporation, is looking for a customer experience representative to join the team! in this position, you will play an important role in making sure our customers are taken care of and our team is well represented!
Your responsibilities:
Be the first point of contact for customers through email and phone communication.
Answer questions on pricing, order status, inventory, and more.
Support & consult with the customer to provide recommendations and solutions.
Monitor high priority customer orders.
You must have:
High school education or equivalent in related experience.
1+ years of experience in a customer service related field.
Ability to communicate professionally both verbally and in writing.
Strong multi-tasking, attention to detail and analytic problem-solving skills.
Work well independently as well as in a team environment.
Microsoft experience.
We would also prefer:
1+ years of related experience and/or training.
Basic understanding of the print process along with basic paper knowledge; paper grades.
Willing to look at new and innovative ways to improve methods and processes.
About taylor corporation
One of the top five graphics communications companies in north america, taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challengesFor 45 years, taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and smallOur 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brandsEverything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutionsWe offer a full range of benefits to power our employees’ potential including health, dental, vision, and life insurance; a 401(k) plan; paid time off (pto) and holiday pay, and more.
Taylor corporation is an equal opportunity employerAll applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor corporation including all partners and affiliates is an equal opportunity employer/veterans/disabled.
