Job details
Job type full-time
Full job description
Texas mutual, a best company to work for in texas, is the leading workers’ compensation insurance provider in the state, serving 70,000 business owners, 1.5 million workers and 5,000 agentsThe premium audit team is a vital part of assuring accurate premium adjustments are made and providing excellent customer service experiences for all stakeholders.
Working for texas mutual brings many benefitsYou will have the opportunity to work from anywhere in the u.sFor two weeks each year, in addition to vacation, personal and sick timeGiving back to the community is at the heart of what we doYou can volunteer during the workday with organizations that are most meaningful to you.
The premium audit team values diverse backgrounds and experiences, true work-life balance, and a healthy, positive team cultureEvery member is valued for the expertise they bring, and we contribute to each other’s growth by working together, challenging each other to do our best work and supporting one anotherOur people are professional, proactive and kind, and we look forward to welcoming someone who values those qualities.
The premium audit reviewer position is an entry-level position that will work under close and direct supervision while developing the necessary knowledge, skills, and abilities to perform their job duties independentlyThe ideal person for this position is a self-starter and self-motivated problem solver who enjoys analyzing details and interacting with others.
Responsibilities & qualifications
Essential job functions:
In this role, you can expect to:
Review online and paper audits by examining financial records to determine the true earned premium due from the policyholder.
Analyze financial reconciliations, policyholder payroll records, job classification codes, and contracts.
Develop and maintain policyholder relationships, delivering excellent customer service, and promoting policyholder retention.
Communicate with policyholders to ensure their understanding and compliance.
Identify potential fraud.
Additional responsibilities for senior position:
Serve as a subject matter expert on projects and process discussions.
Recommend and document premium audit reviewer procedures.
Train staff, policyholders, and agents on review processes as requested.
Consult on complex premium audit reviewing matters.
The successful candidate must have:
High school diploma or equivalent work experience.
Proficiency in microsoft office applications.
Excellent communication, decision-making, computer, and interpersonal skills.
Related experience in the range of four to six years for senior position.
It would be great to also have:
Fluency in spanish
Our benefits:
Opportunity for remote work up to two days per week for most positions
Performance bonus
Professional development and tuition reimbursement
Automatic 4% employer contribution to retirement plan
401k plan with 100% employer match up to 6%
Three weeks’ time off for vacation
Generous sick, holiday and volunteer time off
Day one health, rx, vision and dental insurance
Life and disability insurance
Flexible spending account
Pet insurance and pet rx discounts
Free on-site gym, fitness classes, and health and wellness resources
Free identity theft protection
Free 2nd medical opinion service
Free student loan repayment and refinancing consultation