Job details
Job type full-time
Full job description
The black tux is reinventing the formalwear rental experience so people can show up at their best on the days that matter mostWe design and manufacture modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free.
We are looking for a crm marketing specialist to manage our customer-facing messaging program and oversee its daily operationsWe’re seeking someone who is passionate about marketing and understands the role email plays in itIn this role, you’ll be a key member of the marketing team, using 1:1 marketing channels to engage customers in original ways, drive revenue, and build loyalty and brand equity.
What you`ll do
Fully manage our email sender platform and crm (iterable), including audience segmentation and campaign organization.
Own all facets of our email program, including lifecycle, promotional and transactional emails, with the goal of driving opens, clicks, and conversions across various audience segments.
Own email content creation process, including email journey mapping, campaign conception, copy direction, creative brief creation, and development.
Establish and execute an a/b testing program for improving email kpis.
Create a weekly/monthly reporting framework for our email program that generates data-driven recommendations for improving the program.
Monitor and maintain email deliverability, and domain/ip health.
Maintain email calendar for communicating campaign launches.
Who you are
2+ years of email marketing and/or crm experience
Experience with iterable, or an equivalent email sender / crm platform
Experience analyzing, troubleshooting, and solving email deliverability issues
Ability to collaborate across teams, and be a team player
An excellent problem solver, with a track record of finding solutions for problems
Strong attention to detail
Experience coding emails, using basic html and css
Perks and benefits at the black tux
We pay people equally and based on market compensation data
We provide a 401(k) plan through betterment
Our full-time employees receive stock options and have a stake in the company
We provide our full-time employees with evergreen stock option grants every 2.5 years
Our health, dental and vision plans are competitive, and we cover 100% of employee coverage and 50% of dependents
Open vacation time
Monthly cell phone reimbursement
Tbt women’s group
Tbt diversity and inclusion group
Paid maternity and paternity leave
Apple equipment or whatever you need to be productive
Monthly employee events and training
Free suit rentals
We`re an equal opportunity employer to allWe interview and hire applicants of all backgrounds, orientations, expressions, and identities.
Our people are the most important asset to usOur benefits, perks, pay, and culture reflect this in every decision we makeIf you want to learn more about us, check out our culture book.
Questions:
1Which companies currently do email marketing well? why?
2Why do you want to work for the black tux?
Job type: full-time
Work location: multiple locations
