Job details
Job type full-time
Full job description
Position summary:
The director, market management will be responsible for business development and customer interaction activities in their assigned regions (the middle east, north africa, turkey, and pakistan) to maintain & expand usage of all college board programs with particular focus on ap, pre-ap and the sat suite of assessments (psat and sat)The director will both have individual accountability for volume & growth goals in their specific regionsConsistent with the mission of the college board, the director will plan, manage and successfully carry out the major responsibilities for developing and supporting strategic business plans relating to cb program adoption and volume growthThe director will work as the lead in maintaining and building relationships with schools, school networks, provincial/state agencies, national ministries of education, and other partners within assigned regions.
Primary responsibilities:
Develop, support, and execute on strategic business plans to drive adoption of college board programs (ap, pre-ap, sat) across the assigned regions to meet volume & growth goals.
Manage accounts in the assigned regions by forecasting program volume and growth, preparing volume and growth activity reports, collecting and maintaining updated client information, and developing new contacts and relationships with key decision-makers, partners, and stakeholders.
Execute on all activities which will help meet volume and growth goals: meeting with outside individuals or groups to provide information about college board programs and services; maintaining records of contact and follow up; obtaining feedback from outside individuals or entities regarding programs and services; and conducting workshops, presentations, training, and program demonstrations as appropriate.
Maintain existing relationships and build new relationships with key decision-makers & influencers in schools, school networks, provincial/state agencies, national ministries of education, vendors, and other educational partners, agencies, institutions, and players within the assigned regions (the middle east & south asia) with the express objective of growing usage of college board programs (ap, pre-ap, psat, sat) in a fiscally responsible manner.
Communicate all market-based intel and trends in education, political atmosphere, and competitive environment with international team members and broader college board staff.
Develop and maintain a deep understanding of college board programs and, with the guidance of the executive director, market management, expertly articulate the value proposition of college board programs in a compelling manner in both public and private settings with government leaders, school leaders, educators, students, parents, and other influencers in education in the region.
Build college board’s reputation and brand with constituents in the region while balancing the sensitive nature of our programs in the political context.
Assist with resolution of escalated issues from schools/parents/educators and ensure appropriate response by college board programs and functional units.
Principal relationships:
Internal contacts :
Maintains regular contact and positive working relationships with staff across the college board, including international division, college readiness assessments program, ap & instruction program, operations, etc.
External contacts :
Establishes and maintains deep relationships with leadership and key decision makers in assigned region: schools, local/provincial/state education leaders, partners/vendors, teachers, counselors, and other influencers in education.
Minimum qualifications:
Education/experience :
A bachelor’s degree is required, an advanced degree in education is preferred
A minimum of 5 years of sales and/or education experience in the region or international education generally
Related skills & other requirements :
Arabic required
Possess deep knowledge of secondary education in your assigned region as well as the broader political/social environment impacting education in these specific regions.
An enterprising, self-starter who thrives on new challenges and will find ways to get in the door of key influencers to earn their trust, respect, and business.
Results-oriented and comfortable with setting and being accountable for volume & growth goals.
The creativity to envision how the college board’s flagship programs (ap, pre-ap, sat, psat) can serve students and educators within the educational context of the specific regions both currently and in the future.
Adept at collaborating with a team (including remotely) or flying solo as the situation demands.
Understand the balance that the college board needs to strike as a mission-focused organization operating within a competitive business environment to improve educational opportunities and outcomes for students.
Excellent analytic and quantitative skills, including ability to identify and obtain needed data to confirm/backup hypotheses
Excellent verbal and written communication
Strong ability to create and deliver effective presentations to external constituents
Problem solving and negotiation skills
Strong interpersonal skills
Computer literacy, including microsoft office applications
Knowledge of customer relationship management (crm) strategy
Ability to effectively handle multiple situations simultaneously
Deep experience in education in the middle east and/or south asia preferred
Willingness and ability to travel extensively (up to 40%)
