Job details
Job type full-time
Full job description
For more than 160 years, the hanover has been committed to delivering on our promises and being there when it matters the mostWe live our values every day, demonstrating we care.
Our commercial lines team is currently seeking a srIt business analyst to join our growing team in our worcester, ma office.
Position overview:
We are looking for an advance level business analyst with the desire to join a dynamic team managing systems that support business outcomes for our commercial lines business unitsThe position offers the opportunity to partner with business and technology partnersIf you love working in a collaborative, innovative and learning environment, then we want to hear from youThis is an exciting opportunity for an experienced hanover employee looking for a new creative challenge.
The sr it business analyst serves as a primary contact for any questions related to how the system works from both a business and technical perspectiveAs a member of the team, you are expected to research, collect, prioritize, document, and communicate business needs and requirementsYou will develop relationships with business partners demonstrating knowledge of the business applications and productsYou are detail oriented, a problem solver, have excellent communication and collaboration skills – and can utilize those skills effectively to partner and collaborate to develop requirements and solve business problems.
With your blend of business analysis skills, technical capabilities and development of business and system knowledge, you will successfully partner with business units and it to support our business applications.
In this role, you will:
Collaborate with business partners, project team members, other it colleagues, and external vendors to ensure clarity of the business problem, outcome, and scope.
Provide technical expertise across the commercial lines and infrastructure technology business units, understanding the relationship between the business and the data and technology that supports the business.
May act as a project lead on small to medium size projects and technology driven initiatives.
Responsible for the collection, analysis, and documentation of business and/or technical requirements, which may include, but is not limited to: participating in planning sessions with business partners to improve a business process or products supported by commercial lines.
Support the design, testing, and implementation of requirements
Identify business priorities and advise business partners on options and technical limitations.
Have an understanding and an ability to apply knowledge of basic systems within hanover’s technology portfolio
What you need to apply:
Bachelor’s degree in a related field or equivalent required.
+5 years of relevant work experience.
Strong business acumen - knowledge of p&c products preferred ideally with core commercial experience and an ability to continuously learn and engage with business partners regarding scope and business value
Strong relationship skills – ability to effectively collaborate with business & it partners and to foster strong relationships with them to aid successful project delivery
Analytical thinking - applies analytical techniques (e.g., separating a complex whole into its parts or elements to resolve problems or issues).
Strong communication (written and verbal) skills
Information seeking - thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, problems, and so forthConducts in-depth research, asks probing questions, and transcends surface issues.
Self-management - effectively plans and organizes their work to achieve desired outcomesDemonstrates flexibility in applying different approaches to changing work demandsShows confidence in own abilities to meet challenges and can maintain performance under stress.
Career development:
It’s not just a job, it’s a career, and we are here to support you every step of the wayWe want you to be successful and fulfilledThrough on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
Benefits:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home lifeAt the hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
Medical, dental, vision, life, and disability insurance
401k with a company match
Tuition reimbursement
Pto
9 company holidays
Flexible work arrangements
On-site medical/wellness center (worcester only)
Eeo statement:
“the hanover values diversity in the workplace and among our customersThe company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, the hanover insurance group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, hanover does not discriminate against qualified individuals with disabilitiesIf you require a reasonable accommodation, as a candidate for employment, please inform the hanover talent acquisition office.
Privacy policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are california residents: to see the types of information we may collect from applicants and employees and how we use it, please click here.
