Job details
Job type full-time
Full job description
Currently seeking an experienced benefit technology implementation specialist for an exciting opportunity within the hilb group’s benefit technology teamThis is an in office or remote opportunity.
Hours: 8:30 a.m to 5 p.m eastern
Essential job functions include:
Assist with implementing and building clients on employee navigator
Helps research and resolve system and process issues.
Communicates and trains clients and internal team members once set up is completed
Set up of edi file feeds within agreed upon timelines and service level agreements.
Maintain knowledge of new and existing partners’ edi requirementsLearn to read edi data, edi specifications and internal spec reviews to resolve edi-related issues.
Defines required layouts/file specifications, frequency of file transmission, connectivity options/information, etc.
Communicates with clients and key stakeholders via phone, email, and interoffice technology platforms (salesforce, microsoft teams, outlook)
Qualifications:
Required: 2-4 year college degree
Required: previous experience with employee navigator and/or benefit administration software
Preferred: previous edi setup (834/data exchange file feeds)
Comfortable managing large numbers of simultaneous projects – highly organized and can prioritize a high-volume workload
Exceptional problem-solving, analysis, and time management skills, self sufficient
Ability to work in a fact paced environment and comfortable with starting and stopping projects to assist with urgent requests frequently
Comfortable navigating and working within benefit technology platforms.
1Salesforce (chatter)
2Benefit point
3Employee navigator or benefit technology software (ease, payroll platforms)
4Carrier edi companion guides
5Image right
6Microsoft office (outlook, excel, teams)
Must be proficient with excel (intermediate to advanced)
V-look up/match/formula function
Ability to work in a team environment as well as independently.
Comfortable with communicating professionally with internal and external via phone, email, video, and audio conferencing.
The hilb group is an equal opportunity employer and we actively support and comply with all applicable federal, state and local laws prohibiting all forms of discrimination in employmentAdditionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state and local laws.
