Job details
Job type full-time
Full job description
Learning and growing with npd
Combining consumer surveys, retail point-of-sale data, and cutting-edge analytics, the npd group delivers trusted retail industry research to the world’s most successful brands and retailersWe also offer careers that reward innovation and provide growth opportunities for forward-thinking problem-solvers who join our teamSpeed your career growth, while working with the best and brightest in the market research industry.
Position overview
The account manager, client development will be responsible for building senior level relationships, providing analysis and value-added insights and driving revenue through consultative sellingYou will work cross-functionally to support your clients in developing and executing against their strategic plans, drive client satisfaction, and meet and/or exceed assigned revenue goalsYou will demonstrate a passion for beauty, bringing an engaging personality and presence to the team, while successfully delivering insights from extensive data analysis in an impactful and succinct story.
Responsibilities:
Partner with client to drive business impact and maximize client value.
Leverage npd solutions and data assets combined with market and industry knowledge to create solution-based analysis with clear proactive insights (the what and the why) and providing action-oriented recommendations (the so what and now what).
Understand the client`s organization and their strategies, objectives, and challenges.
Develop and execute account plans.
Quickly recognize potential revenue opportunities within the client and lead collaboration or partnerships globally to drive sales and growth.
Strong understanding of npd’s suite of analytic solutions and consumer purchase behavior solutions with the ability to clearly communicate their value proposition and apply them to client needs.
Seek collaborative opportunities, internally and externally, identifying occasions to enhance a project by working across teams.
Problem-solve and maintain relationship with adaptability, urgency and positivity.
Manage creation and delivery of weekly, monthly and quarterly on going “key insights” presentations.
Build knowledge of the beauty industry and related categories and macro trends.
Qualifications:
Bachelor’s degree preferably in marketing, market research, merchandising, or psychologyMaster’s degree in marketing, economics, statistics or business administration a plus.
4-7 years of experience in marketing research, client services, customer/account management or analytics (pos, consumer, custom survey research and/or syndicated research),
Experience leveraging pos/consumer panel data to generate impactful, engaging and action-based analyses and presentationsBasic understanding of analytic models – forecasting, price and promotion, marketing effectiveness, – in order to tie solutions to client business issues.
Excellent organizational and project management skills with strong attention to detail.
Critical thinker, ability to synthesize data and develop meaningful insights and actionable recommendations using multiple data sources.
Experience in collaborating on projects and maintaining client relationships in complex situations.
Strong communication and presentation skills, including to executive level audiences.
Knowledge and expertise in the field of beauty is a plus.
Proven ability to quickly learn proprietary software/database applications.
Expert in all ms office products- excel, powerpoint, word.
Willingness to travel as needed (typically 10%)
About you:
Proactive and collaborative work style
Proven time, project, and team management skills
Experience using analytics and data to solve client problems
Good listener and problem solver
Adept at juggling priorities and confidently managing through conflict
Confidence presenting and engaging with senior leaders
Strong written and verbal communication skills, including the ability to explain complex methods to technical and non-technical audiences
Key success metrics
Client satisfaction and feedback
Quality of work – accuracy, insightful, storytelling, consistency
Positive, can-do attitude
Strong communication and coordination amongst internal npd support teams
This position supports clients in the new york city area and can be either based in our new york office or remoteWe will consider candidates based within a reasonable commute via car, train, or bus from the new york city area.
The npd group, incIs an affirmative action/equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.
