Job details
Salary $60,000 - $85,000 a year job type full-time
Full job description
Summary
System field engineer is responsible for implementing new technology to obtain client`s business objectives.
Compensation and benefits
Salary $60,000- $85,000
Latest technology tools: it management, knowledgebase, professional service automation, cellphone, laptop, and two screens
Latest technical training: expert led events and on demand, certification reimbursement
Medical & dental insurance 75% of family premium covered
401k w/ 4% match
2 weeks pto plus paid holidays
Company overview
Thriveon is minnesota’s leading it success provider, locally owned and operated since it’s founding in 2002Thriveon offers a clearly differentiated managed it service that delivers results not otherwise available in the minnesota marketThriveon is poised to grow 5x over the next 8 years, from the current team of 25 peopleThriveon’s mission is to empower people to create business success with information and technologyFocusing on manufacturing and professional services businesses with 20-200 staff members in and around the minnesota geographic areaThe management at thriveon believe its people are its most important asset and is focused on developing a rewarding career plan for team members, creating an environment for them to grow and thriveThe culture is a results oriented close-knit familyWork environment is hybrid in-office and remote as the work allows.
Duties & responsibilities
Complete 90%+ of assigned projects on time and within budget.
Review project plans for full understanding and assemble needed documentation so you can attain a positive client experience 95%+ of the time.
Follow project workplans performing work within scope, identify and submit scope change requests to project coordinator for client approval to meet 130 billable hours per month.
Document your time in real-time within each step and update documentation portal to accurately reflect changes made throughout the project.
Update workplan templates with newly learned steps or links to technical how to articles you built in the documentation portal.
Implement remotely, onsite, and after hours as needed.
Maintain up-to-date time entries and expenses for billing and accounting purposes.
Participate in daily huddles and weekly meetings
Complete 1 hour of continuing education per week to improve job skills.
Exemplifies thriveon core values: humble, helpful, ambitious, coachable and curious.
Qualifications
Minimum of 3 years’ experience within relevant it field.
Bachelor`s degree in computer science, information sciences, or related field preferred.
Experience with microsoft servers, office 365, azure and vmware environments.
Experience with server and network infrastructure
Experience with powershell scripting.
Knowledge of small to mid-size business it systems.
Detailed oriented with strong documentation skills.
Effectively communicate in a non-technical way to clients.
Job type: full-time
Work location: multiple locations
