What we’re building
At tidelift, we help organizations effectively manage the open source behind modern applicationsThrough the tidelift subscription, we deliver a comprehensive management solution, including the tools to create customizable catalogs of known-good, proactively maintained components backed by tidelift and its open source maintainer partnersTidelift enables organizations to accelerate development and reduce risk when building applications with open source, so they can create even more incredible software, even fasterWe`re well-funded and growing fastYou will play a large role in tackling challenging problems and helping build the company, while learning alongside our experienced teamFind out more about us on tidelift.com or read about us in wired or business insider.
The role
We are looking for a senior sales engineer, who will report to our head of salesOur sales engineers act as customer facing product experts, sharing knowledge with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interactionThey play a key role leading the early sales team through continuous feedback, and refinement of our sales process.
Our prospects are primarily engineering leaders at companies ranging in size from 5,000 employees and upTidelift is working with companies to make it simple to trust, ship, and grow open sourceOur product is not overly complicated, but our audience is very technicalFamiliarity with the software development life-cycle and the day-to-day job of a software developer or team manager will be to your advantage.
We strive for work-life harmony: we believe in doing good work, with urgency and pragmatism, but at a sustainable paceWe value big impact over long hours.
Responsibilities:
Own the technical engagement with customers and help to close complex opportunities through advanced competitive knowledge technical skill and credibility
Partner with our sales team to articulate the overall value proposition, vision and strategy to customers
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Characteristics:
Experience in a quota carrying solutions sales role or other technical sales role focused on open source cloud platform technologies
Working knowledge of enterprise devops processes and technologies
Understanding of software supply-chain assurance, dependency management, and/or risk analysis
Ability to communicate effectively with both developers and executives
Balance of sales and technical skills with creative thinking skills
Ability to operate in an entrepreneurial environment - you have an abiding technical curiosity and commitment to growing new markets
Our values
We’re trying to build a healthy, values-driven cultureWe want to be:
Optimistic: we see an amazing future ahead, and want to inspire others to share in itThis is both internal—building each other up and looking for the best in people—and external—we know open source is awesome, and we want to make it even better.
Practical: we know words and ideas alone won’t change livesWe help people most by creating a pragmatic, viable, and sustainable business that works for everyoneSo we care about usability, design, and honest assessment of costs and benefits.
Additive: we want an environment that encourages and inspires growth, both for individuals and for the open source community as a wholeThat means embracing a growth mindset, and valuing culture add over culture fit.
Inclusive: we believe technology will be stronger when it better reflects the voices and ideas of society as a wholeSo we want people from different backgrounds and experiences to not just be represented, but to be heard, valued, and flourishWe do not tolerate discrimination or harassment.
To find out more about how we live these in practice, we’ve written more about living our values “inside and out”.
Working at tidelift
We are (and have been) remote-first from day 1In this role you would have the option to work remotely from anywhere in the usWe get together in person 2-4 times a year, so some ability to travel is required (though we strive to never require travel on weekends, and most travel remains optional during covid)We’ve written more about how we do remote work here, here, and here.
We believe in the urgency of our mission and the importance of doing good work, but also know this is a marathon and not a sprintHours are flexible when necessary to meet personal needs (like child, medical, or elder care).
Tidelift is committed to the safety of its employees, and so requires that all employees be vaccinated for covid before any in-person company activities.
Compensation, benefits and career
Compensation is competitive with other boston-area startups, and benefits include health insurance, generous vacation, parental leave, work from home stipend, 401(k), short-term and long-term disability, life insurance, and flexible spending accounts as well as a one time home office `up fit` and monthly work from home stipend.
We invest in every employee’s growth, and support professional development ($5k annually) that aligns with your goals and how you learn best.
Apply Now
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