Job details
Job type full-time
Full job description
Growth media division – any us based location - full time
We are looking for a seasoned srEmail specialist, growth media with client-facing experience to join our growing teamWhile we`d love for the top candidate to commute into one of our regional offices, we are open to fill this position in a full-time remote role for the right candidate.
This position will work closely with other email srSpecialists and with our ir500 clients to develop advanced retention/email programsThis role will be hands-on in developing email logic, analyzing performance metrics, monitoring deliverability, and will be responsible for managing expectations with clients as well as internal teams.
Our team is growing, fun, and passionate about breaking records for our clientsWe genuinely love the online space and are online marketing and technology nerds at heartWe bring on folks who have a sense of humor, and want to learn and grow.
Essential functions:
Lead 10+ accounts on email marketing strategy while delegating tasks to coordinators
Implement key divisional projects across applicable accounts
Provide key analysis and recommendations for new and existing client email capture, series, triggers and automations
Analyze data and kpi metrics in regards to campaign health and optimizations
Daily use of klaviyo and justuno as primary esp and email capture tools
Analyze and provide recommendations (if necessary) on client email list health and segmentation strategy
Provide assistance and key recommendations for any deliverability issues that arise with key email providers
Mentor coordinators on client relationship building and technical skills
Core competencies:
Learning on the fly – learns quickly when facing new problems, relentless learner, open to change, improves, enjoys challenges and finding solutions
Presentation skills – effective in a variety of formal presentation settings, gains positive attention, changes tactics that aren`t working
Time management skills – adequately prioritizes and delegates tasks across multiple accounts
Customer focus – dedicated to meeting and exceeding expectations to customers, establishes and maintains effective relationships with clients
Action oriented – enjoys working hard, full of energy for new challenges, seizes opportunity
Functional/technical skills – strong functional and technical knowledge and skills within various esps
Creativity – comes up with new and unique ideas, original, and always adds value to brainstorming
Peer relationships – finds common ground/solves problems for the good of all, solves problems with peers, is a team player, collaborates and supports peers
Requirements:
2+ years email strategy experience and ownership: have experience developing and/or managing strategic email initiatives either client-side at an enterprise brand, or agency-side.
2+ year in ecommerce or with retail brands.
Client-facing: be able to navigate complex client needs and diverse personalities
Ability to dive in and find answers to questions that may not yet be documented
Advanced email strategy experience: have experience developing and/or managing strategic email initiatives, either client-side or via an agency.
Advanced understanding of email deliverability
Strong analytical skills
Strong project/time management skills
Deep understanding of the latest trends/challenges/capabilities in the email marketing space
2+ years experience with mid to high volume email marketing campaigns
About tinuiti: tinuiti is a performance and data-driven digital marketing leader, focused on every aspect of the customer journey across the quadropoly of google, facebook/instagram, amazon, apple, and beyondWe believe success requires specialization across all channels, and our offerings cover the full spectrum from paid to earned to owned mediaOur goal when we come to work every day is simple - to grow happinessFor our clients, their customers, our people and our partnersGrowing happiness guides everything we do and our core values - unleash greatness, never stop learning, ignite your passion, thankful living, and inspire innovation & change - inspire us to maintain a culture where our people take pride in their work and have fun doing it.
Disclaimer: this description has been designed to indicate the general nature and level of work performed by employees within this positionThe actual duties, responsibilities, and qualifications may vary based on assignment or groupTinuiti is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
Flsa classification: exempt
Working conditions: working indoors, sitting at a computer for extended periods of time, lifting no more than 10 pounds.
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