Job details
Job type full-time
Full job description
Who we are
Tonal is the smartest home gym and personal trainerIt has completely revolutionized the way people work out at home, with its sleek design and advanced a.iTechnologyWe’ve united a diverse team of experts and decades of research to reinvented strength training, making it more efficient, more effective, and more engaging.
With this in mind, we want to bring that same innovative approach to the workplaceAt tonal, we continue our shift of emphasis by growing our instrumental teamWe collectively weave our knowledge and creativity, as we redefine the future of fitnessWe are passionate about building products that transform lives, and building teams that transform the status quoTogether, we can be our strongest.
Overview
Under the direction of the learning & development manager, the learning & development specialist will play a key role in supporting the retail and inside sales teams with their learning and development needsThe learning & development specialist will co-develop and deliver training to support key initiatives including product knowledge, client service, and leadership skillsThe learning & development specialist will maintain learning data records and co-adapt learning content when necessaryThey will be responsible for training inside sales members and retail teams on all things tonal in order to drive results and increase brand excitementThe ideal candidate will have strong interpersonal skills to build relationships with cross-functional teams and sales managers in order to collaborate and reach learning objectives.
What you will do
Assist learning & development manager in developing scalable and sustainable training programs, modules, and learning experiences to support the learning objectives of the retail and inside sales teams
Assist learning & development manager in evaluating and analyzing the effectiveness of learning programs and complete updates when needed or annually
Create and manage assigned sales associate & manager development plans that efficiently and effectively drive performance
Maintain and regularly update lms with key learning content and announcements from cross-functional partners
Assist the learning & development manager in facilitating, training, and executing all ongoing retail training efforts for showroom and partnership locations
Execute onboarding sessions for new hires ranging from the associate to the manager level
Assist in ensuring the brand vision, objectives and strategies are consistent and living within tonal retail locations through effective training and coaching
Responsible for ensuring the brand vision, values, and strategies are consistent within our partnership retail locations
Build and maintain close relationships with key cross-functional partners in order to obtain clear content, learning outcomes and collaborate on building training resources
Coach retail & inside sales team members to develop key skills and drive results
Assist with additional retail employee-related programming such as culture committee, employee of the month, and learning-based contests
Who you are
You’re a self-starter
You have a proven work ethic with the utmost integrityYou drive for results and are self-motivated
Your passion is learning and development and you are committed to developing yourself and others around you
You are a strong presenter and facilitator with at least 1 year of professional experience
You have strong written and verbal communication skills with an ability to influence others
You have a strong understanding of what’s required in all levels of leadership within a retail organization
You’re comfortable creating from nothing and being an innovatorYou are entrepreneurial and seek to solve problems creatively
You’re a fast learner who enjoys working in a dynamic environment, ready to take on exciting new challengesFlexibility is your middle name, making you highly capable in ambiguous situations
You enjoy building connections and relationships with others, teamwork is a priority and you excel at working with a cross-functional team
You’re able to manage multiple priorities at once, with different and converging timelines
You’re comfortable working some nights and weekends as required and are able to travel domestically and internationally to conduct training and store/site visits
You’re passionate about fitness, health, sports, and/or technology
You have at least 1 year of experience in learning & development
Extra credit
Bachelor’s degree or coursework in adult learning/instructional design
Proficient in adobe creative (photoshop, indesign), rise articulate, vyond and yoobic boost
Professional experience creating training programs or content
Luxury or high-end product experience
Fitness industry experience
Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunityShould you have any accommodation requests, please reach out to us via our confidential email, accessibility@tonal.comAll requests will be addressed and responded to in accordance with tonal’s accessibility policy and local legislation.
