Job details
Salary $13 - $22 an hour job type full-time
Full job description
`we’re the answer...` isn`t just our slogan; it is who we are and how we do business! our company wants to put you in the driver’s seat of your career and let you navigate your path to success.
Traver connect provides customer retention solutions for the automobile industry including manufacturers and dealerships as their clients in the u.s.
Some of the services we offer include:
Inbound appointment call scheduling
Recall support
Service crm tools
Outbound call campaigns
Sms texting platform (advisor to consumer)
Mobile payment platform (advisor to consumer)
Why work for us?
We are a people-oriented business that is committed to providing superior levels of customer serviceWhile our success and growth are dependent on many factors, first and foremost are the skills, intelligence, creativity, and dedication of our employees.
Aligning with our traver connect culture, we are looking for someone who:
Works well with others and performs with and among a team setting
Detail oriented and able to perform independently as well
Listens well and is an excellent communicator
Encompasses excellent time management skills
Possesses willingness and desire to learn
Is organized
Is passionate about their impact on the company
Training:
Two weeks training class from 9am to 4:30pm, no weekend training
Next class is scheduled for 10/04/2021 seats are filling up fast so submit your resume and application today!!!
Required hours:
Rotating saturdays with alternate day off during the week
Up to 40 hours per week for full time with opportunity for ot (scheduled 8hrs daily)
Up to 29 hours per week for part time
Must exhibit punctuality and reliability in regards to work schedule
Responsibilities:
In this role consultants will accept and handle inbound calls from dealership customer`s with the intention of a final resolution.
This includes:
Inbound appointment/ advisor/ dealership requests
Coordinate / schedule customer service appointments
Recommending additional service needs (presell)
Utilize excellent spelling and grammatical skills to relay written messages as required
Manage and document process in respective crm tool and software(s)
Performing other duties as needed and assigned by supervisor
Qualifications
35+ wpm
Professional and friendly phone skills
Ability to work a flexible schedule
Ability to multi-task and utilize multiple software(s) (concurrently)
Self-motivated, enthusiastic presence in a team environment
Professional appearance and work ethic
Proven conversion statistics
Dealership / inside sales experience preferred
Appointment setting experience preferred
Compensation/payroll schedule
Variable compensation
Base pay starts at $13 per hour and you can earn up to $22 per hour
Hourly rate is determined based upon performance per pay period
Semi-monthly payroll with check dates on the 15th and last day of the month
1st-15th paid out on the last day of the month
16th - last day of the month is paid out on the 15th of the following month
Benefits
Paid training
Fringe membership (earn points for performance to receive discounts online and in-store retail)
Medical, dental and vision plans
Vacation and sick pay accruals
Urgent care membership
Company paid ltd with option to enroll in voluntary std
Company paid life insurance with option to enroll in voluntary life insurance
401k with company match
Please visit our website `about us` page at www.traverconnect.com to apply and click on `schedule now` below to schedule your zoom interview.
No phone calls please
Equal opportunity employer
Drug screen and background check required
