Job details
Salary $13 - $22 an hour job type full-time
Full job description
Bdc agent job description
Are you looking for a rewarding career in sales? traver connect is currently hiring business development center (bdc) agents which is very similar to an inside sales roleNo experience is required and we do provide training and ongoing coaching for our agents.
A few of your key responsibilities include:
Answering the phone on behalf of our dealership customers
Scheduling service appointments or car show appointments and inputting the customer details in the dealership’s scheduler
Upselling services as applicable – for example at tire rotation, oil changes and more based on the dealership preferences
Call back campaigns for customers that are inactive in the dealership system or if the dealership is running a customer promotion
Perform other role related functions and other tasks as assigned
Are you a fit culturally? do you:
Do you work well with others and enjoy working in a team environment?
Are you friendly, kind and helpful?
Can you focus on the small details and work independently?
Do you enjoy being on the phone and do you have proper phone etiquette?
Do you have good time management skills and are you on time?
Must be willing to work some saturdays with a joyful attitude – typically it is every other saturday (with a day off during the week), however some agents prefer to work saturdays so it will be based on current team schedules.
Do you enjoy learning?
We offer a new hire training class each month and ongoing training and coaching throughout your career at traver connect
Open shifts:
Full time – up to 40 hours per week with an opportunity for overtime, if desired
Part time – up to 29 hours per week
Requirements:
Ability to type 35+ words per minute (wpm)
Auto dealership experience or knowledge of cars in a preferred
Inside sales experience is a plus
Background check and drug screening required
Compensation and benefits:
$13.00 to $22.00 per hour based on performance metrics
Payroll is semi-monthly (twice a month)
Paid training
Medical, dental and vision plans
Vacation and sick pay accruals
Urgent care membership
Company paid long term disability (ltd) and option to enroll in voluntary short-term disability (std)
Company paid life insurance and option to enroll in voluntary life insurance
401k matching
Equal opportunity employer
Please visit our website www.traverconnect.com to submit your application and click on register now below to join us on thursdays to learn more about the position.
About traver connect
Traver connect offers a complete suite of solutions for automobile dealerships to maximize sales bdc and service bdcDealerships can utilize traver connect’s proprietary software, its call center, or both to increase revenueThe entire suite of traver connect’s solutions are designed to convert customer leads into actual sales and service-lane profitsIts staff of experienced experts is also able to provide professional training, both online and on-site, observing social distancing and safety measuresTraver connect is ready to guide dealerships with well-executed best practices designed to grow customers consistently and profitablyIn short, traver connect can enhance an entire dealership’s bottom line.
