Job details
Job type full-time
Full job description
Description:
Truesource, llc is a leading provider of facility repair and maintenance services to national retailers and other customersOur company services customers which include fortune 100 businesses, at over 30,000 locations throughout the united states and canadaTruesource, llc expertise spans diverse trades including doors, locks, plumbing, electrical and handyman services, with 24-hour availability and rapid response timesFor more than 20 years, truesource, llc has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout north americaTruesource, llc solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.
Job summary
Truesource, llc is looking for a full-time accounts receivable representative to join our team and meet the demands of our growing business.
Essential functions
Review and monitor assigned customer accounts receivable aging and all applicable collection reports
Must achieve monthly accounts receivable goals
Contact delinquent customers via phone and email to secure payment.
Make outbound collection calls in a professional manner while keeping and improving customer relations.
Resolve client-billing problems and mitigate accounts receivable delinquencies in a timely manner, with great customer service
Maintain positive and productive customer relationships
Identify issues attributing to account delinquencies, provide potential solutions, and review with management.
Provide timely follow-up on payment arrangements.
Deliver customer statements, invoices, and other information as required
Ability to navigate and research in multiple software programs (ie salesforce, service channel, etc)
Requirements:
High school or ged diploma required
Minimum of 2 years accounts receivable experience
Collections experience including interaction with a large customer base
High level of attention to detail and decision making skills
Excellent internal and external customer service skills
Proficiency with microsoft office (excel, word, outlook) and intranet/internet.
Excellent verbal and written communication skills
Ability to work independently and collaboratively on a team
Must have a can-do attitude with a drive to succeed
Physical demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhile performing the duties of this job, the employee is regularly required to sit; use hands to type, maneuver, handle, or feel; and talk or hearThe employee frequently is required to walk and reach with hands and armsThe employee is occasionally required to stand and stoop, kneel, crouch, or crawlThe employee must occasionally lift and/or move up to 10 poundsSpecific vision abilities required by this job include close vision and ability to adjust focus.
Compensation and benefits
At truesource, llc we believe our people are what make us great and so we take great care of our people! truesource, llc has an industry leading compensation and benefits program to include:
Benefits start on your first day at truesource, llc!
401(k)
Medical, dental and vision coverage
Company paid life insurance and disability coverage
Paid vacation and holidays
Truesource, llc considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
This job description is subject to change at any time
