Job details
Job type full-time
Full job description
Company description
When you join turnitin, you`ll be welcomed into a company that is a recognized innovator in the global education spaceFor more than 20 years, turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment typesOver 16,000 academic institutions, publishers, and corporations use our services: gradescope by turnitin, ithenticate, turnitin feedback studio, turnitin originality, turnitin similarity, examsoft, and proctorexam.
Turnitin has offices in australia, india, indonesia, japan, korea, mexico, the netherlands, the philippines, ukraine, the united kingdom, and the united statesOur diverse community of colleagues are all unified by a shared desire to make a difference in educationCome join us, and let`s make change together.
Job description
We are looking for an experienced communications leader to join us in our mission to ensure the integrity of global education and meaningfully improve learning outcomesTurnitin is undergoing a rapid expansion of its global footprint and product portfolio and with it we have an exciting new story to tellThe director of communications will lead communication strategies and programs (proactive and reactive) that tell our new story and will implement processes for rolling them out globallyPartnering closely with many teams and senior leaders across the company, the director of communications is responsible for our earned media strategy, analyst relations, crisis and issue management, influencer engagement, and thought leadership.
Reporting to the vice president of marketing, the director of communications will lead and grow a team of talented communications professionals.
What you will do:
Strategic communications
Build the brand’s short- and long-term external communications and pr strategy to position turnitin as the leading global provider of assessment and integrity solutions.
Establish brand and thought leadership themes and develop initiatives to promote them throughout our communications channelsClosely monitor the education technology landscape and adjust approach accordingly.
Lead media strategy and execution for product and feature launches, in partnership with product marketing.
Establish kpi’s to track and measure program and project effectiveness.
Global alignment & guidance
Guide and support regional teams and their pr agencies in implementing communication strategies and programs in their respective markets (emea, apac, latam, noa).
Share best practices globallyProduce and present global communications reports and key learnings.
Create guidelines and toolkits for regional teamsDevelop internal guidelines including agency on-boarding documents, pr guidelines, and process and approval guidelines.
Issue management & executive communications
Manage external communications around crises and key issues, in close partnership with subject matter experts and senior leaders.
Secure internal alignment and approval on press talking points and messaging, working closely with executives, senior leaders, and legal counsel.
Provide strategic advice, counsel, and communications training to develop the narratives of turnitin executives and senior leaders.
Leadership and resource planning
Manage, develop, and grow a team of talented communications professionals.
Lead the integration and alignment of communications functions across acquired companies.
Manage agency and vendor relationships to help us achieve desired outcomes.
Qualifications
10+ years of experience in public relations and/or corporate communications
Proven track record of leading successful public relations campaigns and initiatives
Experience in a global organization with colleagues across markets and geographies
Excellent news judgement, adept at corporate reputation and issues management
A high degree of executive credibility
A strong bias-to-action, able to change course and get things done on short timeframes
Keen attention to detail and highly organized
Excellent presentation, written, and verbal communication skills
A leader and influencer who builds relationships easily and is able to drive a strategic point of view across departments and senior leadership
Enjoys managing and developing individuals to their highest potential
Familiarity with media monitoring and social listening tools
Education and/or education technology experience highly preferred
Additional information
Our mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our values underpin everything we do.
Customer centric - we realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
Passion for learning - we seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
Integrity - we believe integrity is the heartbeat of turnitinIt shapes our products, the way we treat each other, and how we work with our customers and vendors.
Action & ownership - we have a bias toward action and empower teammates to make decisions.
One team - we strive to break down silos, collaborate effectively, and celebrate each other’s successes.
Global mindset - we respect local cultures and embrace diversityWe think globally and act locally to maximize our impact on education.
Seeing beyond the job ad
At turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job adWe encourage you to apply if you meet the majority of the requirements because we know that skills evolve over timeIf you’re willing to learn and evolve alongside us, join our team!
Turnitin, llc is committed to the policy that all persons have equal access to its programs, facilities and employmentWe strongly encourage applications from people of color, persons with disabilities, women, and the lgbtq+ community, regardless of age, gender, religion, marital or veterans status.
