Job details
Salary $48,890 - $63,559 a year job type full-time
Full job description
Duties
Summary
You will serve as a housing management assistant in the u.sDepartment of the navy (don) of marine corps base camp pendleton.
This announcement uses the certain personnel of the dod direct hire authority to recruit and appoint qualified candidates to positions in the competitive service.
Responsibilities
You will plan, organize, and perform work required to ensure proper customer service and compliance with appropriate mandates of the housing program.
You will perform standard housing management functions that compose several segments of a broader project or program assignment.
You will receive and process complaints and related investigations concerning residents to leadership.
You will participate in regular or periodic deficiency reviews, assemble facts, evaluate information, prepare draft reports and answer to correspondence.
You will process requests for permanent and temporary quarters.
You will counsel applicants regarding the availability, type, and size of quarters.
You will schedule and coordinate the maintenance, repair, or other work required and conduct follow-up inspections to verify that discrepancies are corrected.
You will monitor maintenance, property management, and service contracts.
You will conduct evaluations, assessments, walk-through inspections and report requirements to higher-level management for contract performance ratings and compliance.
Travel required
Not required
Supervisory status
No
Promotion potential
7
Job family (series)
1173 housing management
Requirements
Requirements
Conditions of employment
Must be a us citizen.
Must be determined suitable for federal employment.
Must participate in the direct deposit pay program.
New employees to the department of the navy will be required to successfully pass the e-verify employment verification checkTo learn more about e-verify, including your rights and responsibilities, visit e-verify.gov
Within the department of defense (dod), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 united states code 3326.
Males born after 12-31-59 must be registered for selective service.
This position may require travel from normal duty station to conus and oconus and may include remote or isolated sitesYou must be able to travel on military and commercial aircraft for extended periods of time.
You will be required to possess and maintain a current valid united states driver?s license.
You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
This is a bargaining unit position.
Qualifications
Your resume must demonstrate at least one year of specialized experience at or equivalent to the gs-05 grade level or pay band in the federal service or equivalent experience in the private or public sectorSpecialized experience must demonstrate the following: 1) ensuring proper customer service and compliance with appropriate mandates of the housing program; 2) receiving and processing complaints and related investigations concerning residents; 3) processing requests for permanent and temporary quarters; 4) scheduling and coordinating the maintenance and repair of housing units and conducting follow-up inspections to verify that discrepancies are corrected.
Additional qualification information can be found from the following office of personnel management web site: http://www.opm.gov/qualifications/standards/group-stds/gs-admin.asp.
Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social)Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education
You may also meet the minimum qualifications through one of the following:
1 full year of graduate level education
Or
Superior academic achievement
Or
Have a combination of specialized experience and education that equates to one year of experienceYour percentage of the required education plus your percentage of the required experience equal 100 percent.
Additional information
This position is covered by the department of defense priority placement program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
Federal annuitant information: the selection of an annuitant is subject to the department of defense and department of the navy policy on the employment of annuitantsPolicy information may be found at: http://www.secnav.navy.mil/donhr/documents/civilianjobs/fedcivannuitants.pdf
Veteran`s preference does not apply when selecting individuals under the specific hiring authority addressed in the summary section of this announcementHowever, if you claim veteran`s preference, you will be required to submit supporting documentation with your application as described in the required documents section below.
If you are unable to apply online and request information about the alternate application process, please contact the department of navy`s employment information center.
This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirementsOvertime or night differential pay and/or unusual duty hours may be required.
This position is eligible for part time, full time or ad-hoc telework at the discretion of management.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being consideredYour resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this positionTherefore, we encourage you to be clear and specific when describing your experience.
When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcementYou will be rated based on the information provided in your resume and responses to the occupational questionnaire, along with your supporting documentation.
If selected, you may be required to provide supporting documentation.
If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified.
Please follow all instructions carefullyErrors or omissions may affect your rating or consideration for employment.
All qualification requirements must be met by the closing date of this announcement.
Background checks and security clearance
Security clearance
Not required
Drug test required
No
Required documents
Required documents
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaireYou must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application packageApplicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring managerCover letter is optional.
A complete resume is requiredYour resume must show relevant experience, job title, duties and accomplishmentsYour resume must show complete information for each job entry to support minimum qualificationsThe following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer`s name, starting and end dates (mo/yr), hours per week, and pay plan, series and grade level (e.gGs-0201-09) for relevant federal experience.tip: a good way to ensure you include all essential information is to use the resume builder in usajobs to create your resume.
Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? check the conditions of employment section above to see if any are requiredIf you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.
Are you using education as a substitute for some or all of the experience requirement? is there a basic education requirement for this position? check the education section above to see what is allowed and what is requiredAny claims you make in your resume or assessment questionnaire regarding education or degrees must be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your schoolWhile unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the positionYou may submit a copy your degree(s) if specific coursework does not have to be verified.
Are you a veteran claiming 5-point veterans` preference or claiming sole survivorship preference? it`s recommended that you submit a copy of your latest dd-214 certificate of release or discharge from active duty (any copy that shows all dates of service, as well as character of service [honorable, general, etc.] is acceptable) or a va letter that shows dates of service or service connected disability and character of serviceIf you have more than one dd-214 for multiple periods of active duty service, submit a copy for each period of serviceIf you were issued a dd-215 to amend aforementioned information on the dd-214, we recommend you submit that, tooIf you are not sure of your preference eligibility, visit the department of labor`s website: veterans` preference advisor
Are you a disabled veteran or claiming 10-point veterans` preference?
If you are eligible to claim 10 point veterans preference, it`s recommended that you submit a dd-214 certificate of release or discharge from active duty, as described above for 5-point preference.
It`s recommended you also provide the applicable supporting documentation of your disability (e.g., disability letter from the va), as described on the standard form-15 (sf-15)Http://www.opm.gov/forms/pdf_fill/sf15.pdf.
Are you an active duty service member? active duty service members are required to submit a statement of service printed on command letterhead and signed by the commandThe statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (honorable, general, etc.).
Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the human resources officeSome supplemental documents contain personal information such as ssn and dob and some documents such as military orders and marriage certificates may contain personal information for someone other than youYou may sanitize these documents to remove said personal information before you submit your applicationYou must provide an un-sanitized version of the documents if you are selected.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the u.sDepartment of education in order for it to be credited towards qualificationsTherefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the u.sDepartment of education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Benefits
Benefits
A career with the u.sGovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new windowlearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittentContact the hiring agency for more information on the specific benefits offered.
Help
This job is open to
The public
U.sCitizens, nationals or those who owe allegiance to the u.s.
Clarification from the agency
U.sCitizens
