Job details
Job type full-time
Full job description
Description
Upmc senior communities is hiring an operations and onboarding manager!
This is a full time position working monday-friday, daylight hoursThis is primarily a work from home position.
Join the team that’s providing the highest quality of home health care in our communitiesWith state-of-the-art safety protocols and the support of an academic medical center, upmc home health has demonstrated a continued commitment to keeping both our patients and our employees safe and healthy, especially throughout the covid-19 pandemic.
Make a true impact in your community where you’ll have the confidence that your care is clinically backed by a best-in-class health care system and the rewarding knowledge that you are changing lives every day.
Responsibilities:
Coordinate all aspects of service delivered.
Perform testing as needed to troubleshoot or assist in development of tools and or applications for the department.
Develops and maintains project plans, as needed
Prepares and presents project status reports.
Maintain compliance with internal policies and external regulatory guidelines
Evaluates the process on an on-going basis and analyzes for efficiency and streamlining opportunities.
Effectively prioritize and complete all assigned tasks
Assist with development of policy and procedures.
Direct interviewing, hiring, onboarding and supervision of the src na program employees (including waiver)
Identify areas of concern that may compromise client satisfaction and propose solutions based on findings, expertise, and research
Communicate effectively and regularly with other staff, managers, and directors
Openly participate in team meetings, provide ideas and suggestions to ensure client satisfaction, and promote teamwork
Act as point person for the department to assist in the management, coordination, and implementation of direct care operations.
Provides a high level of administrative support to management.
Qualifications
Bachelor`s degree required
Master`s degree preferred
At least 3 years of healthcare or sales & marketing management level experience required
.effective project management skills.
Excellent communication skills (oral and written).
Excellent planning, organizational and critical thinking/analytical skills.
Ability to make independent decisions.
Must have the ability to manage all tasks required to provide services to meet business needs.
Strong working knowledge of microsoft office suite, including word, excel, and power point.
Candidate must be able to work independently in a fast-paced environment.
Must be able to work independently and with little support of supervisor
Excellent organizational skills and a high degree of initiative.
Strong interpersonal skills and the ability to function well autonomously.
Licensure, certifications, and clearances:
Act 34
Oapsa
Upmc is an equal opportunity employer/disability/veteran
