Job details
Salary $60,129 - $75,000 a year job type full-time
Full job description
Duties
Summary
This position is located in the office of human capital, department of the chief operations officer in washington, dc.
This position is designated as a full-time telework position on a temporary basis due to covid-19 and may transition to onsite work when the office fully reopens.
Responsibilities
Support the the creation of training manuals, online learning modules, course materials, teaching outlines, job aids, course assessments, and other training resourcesCollaborate with subject matter experts as needed.
Monitor, collect, and analyze the effectiveness of training programs through system reports, vendor report outs and the creation and dissemination of surveys and other feedback mechanisms.
Facilitate new employee orientation (neo), including creating agendas, coordinating with the staffing team and orientation presenters, ensuring presentations are current and supplied to appropriate parties, and coordinate the distribution and completion of post orientation surveys.
Serve as primary entry point for all training and development requestsPerform data entry tasks, approvals, and coordination of sf-182sMonitors completion of mandatory training and tracks training related budget expenditures.
Respond to training help desk inquiries and provides process or procedural information and assistance to managers, supervisors, employees, vendors, and other key stakeholders.
Uses the americorps learning management system (lms) for front to end system administration and troubleshooting, including managing user accounts, the lms mailbox, course content and related sources, and course enrollmentsRuns usage and other customized or ad-hoc analytical reportsTroubleshoots routine errors with the user community and routes more complex issues to the appropriate individual for resolution.
Assist with drafting content for training and development marketing through monthly enewsletters, flyers, designated sharepoint site, and agency-wide communications.
Identify opportunities for process improvements; provide recommendations regarding revisions to programs and/or procedures and offer innovative solutions to problem solving.
Perform research, analysis, and reporting functions as appropriate or assigned.
Performs other administrative tasks as requested.
Travel required
Occasional travel - you may be expected to travel for this position.
Supervisory status
No
Promotion potential
2
Job family (series)
0201 human resources management
Requirements
Requirements
Conditions of employment
You must be a united states citizen
A 2-year probationary period is required for new federal employees
Merit promotion applicants must submit a sf-50 to verify status and grade
Must be telework ready
Satisfactory completion of a background investigation
Qualifications
Applicants must have one year of specialized experience comparable in scope and responsibility to at least the lower range of the ny-02 pay band, which would be at or equivalent to, the gs-07 level in the federal serviceSpecialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filledSpecialized experience includes experience in at least two of the following areas: 1) assisting with creating training plans, designing, developing, marketing and/or evaluating training programs; 2) coordinating logistics for training activities such as space requirements, vendor communication, travel, etc.; 3) monitoring, tracking and reporting on training and development activities; and 4) inputting training data into a financial management system for ad hoc reporting.
Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., peace corps, americorps vista) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social)Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employmentYou will receive credit for qualifying experience, including volunteer experience.
Such experience must be clearly documented in the applicant`s resume.
Education
If you are qualifying based on education alone, you must have one full year of graduate level education or superior academic achievement as defined by being in the upper third of your graduating class; or possessing a 3.0 gpa or higher over four years of education; or possessing a 3.5 gpa or higher during final 2 years of educationSuch education must be from an accredited institution and demonstrate the knowledge, skills, and abilities necessary to perform the workYou must submit an unofficial copy of your college transcriptYou must submit evidence that any education completed in a foreign institution is equivalent to u.sEducational standards.
Additional information
If you are a male applicant who was born after 12/31/59 and are required to register under the military selective service act, the defense authorization act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
Veteran`s preference: if you are claiming 5-point or 10-point veteran`s preference, you must submit documentation described below in `required documents.`
Special employment consideration: persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, vista volunteers, some peace corps employees and returning peace corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointmentIf you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.
Ethics requirement: our agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 u.s.c201-209) and the standards of ethical conduct for employees of the executive branch (5 c.f.rPart 2635)Additionally, you may be required to complete a confidential financial disclosure report (oge form 450) or public financial disclosure report (oge form 278e) within 30 days of your appointment date and on an annual basis thereafter.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated first for the basic qualifications described aboveThe applications that meet the basic qualifications will be evaluated further against the following criteria:
Data analysis
Oral and written communications
Organization awareness
Teamwork
Technical competence
Important note: your resume must support your answers to the job specific questionsHigh self-assessment on the occupational questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further considerationIf you do not answer all of the job specific questions you will not be consideredIncomplete applications (resume and required supporting documents) will be considered ineligible.
Qualified applicants will be placed in one of the following three categories:
1 - qualified category - meets the minimum qualification requirements as described in the qualifications section of this announcement.
2 - well qualified category - meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
3 - best qualified category - meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.
Note: status candidates will be considered under the provisions of the agency`s human resources system which allows for:
1) non-competitive referral of lateral candidates; and
2) the separation of status and non-status applicants for referral purposes.
Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitiveNon-status candidates who are eligible for noncompetitive referral, e.gPeace corps, vra, etc., will be referred under noncompetitive procedures onlyFor noncompetitive categories, see `special employment consideration` below under `other information.`
Background checks and security clearance
Security clearance
Not required
Drug test required
No
Position sensitivity and risk
Non-sensitive (ns)/low risk
Trust determination process
Suitability/fitness
Required documents
Required documents
Resume showing relevant experience (cover letter optional);
Unofficial transcript (if qualifying based on education):
Veterans` preference documentation (dd-214, va letter, and sf-15 if claiming 10-point preference; dd-214 if claiming 5-point preference), if applicable;
For merit promotion eligibility: sf-50, notification of personnel action (must indicate tenure and position occupied), if applicable;
Documentation supporting eligibility for non-competitive appointment, e.g., schedule a (severely disabled), eligible veterans (vra or 30-percent or more disabled), vista, peace corps, etc., if applicable
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the u.sDepartment of education in order for it to be credited towards qualificationsTherefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the u.sDepartment of education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Benefits
Benefits
A career with the u.sGovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new windowlearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittentContact the hiring agency for more information on the specific benefits offered.
Help
This job is open to
Federal employees - competitive service
Current or former competitive service federal employees.
Federal employees - excepted service
Current excepted service federal employees.
Individuals with disabilities
Internal to an agency
Current federal employees of this agency.
Military spouses
National guard & reserves
Current members, those who want to join, or transitioning military members.
Peace corps & americorps vista
The public
U.sCitizens, nationals or those who owe allegiance to the u.s.
Veterans
Clarification from the agency
Us citizens and status candidates
