Job details
Job type full-time
Full job description
Be part of the development and execution of the final mile home delivery service for unigroupIn this role you will help create service solutions for first class home delivery though the final mile program, ensuring on-time high quality delivery performance consistent with corporate objectivesCommunicate with agents, van operators, vendors, and other personnel to maximize capacity utilization, profitability, and service while adhering to final mile policies and proceduresMentor and provide guidance to the final mile staff.
The work location for this role is flexible if approved by unigroup except this position may not be performed remotely from colorado.
Essential duties and responsibilities:
Manages the capacity and creates daily driver routes for assigned dc’s
Monitors drivers daily progress and address any issues directly with the delivery teams that may arise with them throughout the day.
Work with the staff at assigned dc’s to ensure we are executing the expected sop’s and performance metrics.
Assist with the development of new csr’s and inventory coordinators
Regularly extend yourself to assist with situations as they arise throughout the development of the final mile program
Be flexible to adapt to the ever-changing needs in final mile including: scheduling deliveries with end consumers, answering inbound calls and coordinating inventory at any of our agent dc’s.
Recommend, document, facilitate, and collect process improvement ideas through completion
Set the standards for work ethic, demeanor, spirit, and integrity within the department
Exhibits desire to develop leadership skills
Proven ability to develop relationships with key agency operations personnel
Escalation point for csr’s
Non-standard work hours and possible saturdays will be required due to the coverage needs of the account.
Qualifications: education, license or certification:
Associate’s degree in business administration or equivalent experience.
Experience:
3-5 years of experience in transportation/logistics
We foster diversity, in part, by imposing a strict policy of non-discriminationEmployment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.
We value the unique skills and experiences that veterans and separated service members bring to our workforceWhile serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful hereWe are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroesWe hope you consider joining the unigroup family.
Unigroup is committed to the full inclusion of all qualified individualsAs part of this commitment, unigroup will ensure that persons with disabilities are provided reasonable accommodationsIf reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com
Job type: full-time
Work location: multiple locations