Job details
Salary $17 - $19 an hour job type full-time number of hires for this role 1
Qualifications
Us work authorization (required)
High school or equivalent (preferred)
Full job description
About us
Uniglobe travel partners is a full-service travel management company that is a global leader on providing corporate customers the leading travel tools & technologies, combined with `second-mile` serviceUtp has been in business since 1977 and services a wide array of customers including public & private held entertainment, esports, it, healthcare, manufacturing, food services, software & technology based organizations.
Job summary
We are looking for someone who has a passion to serve, support, and provide second-mile service to our business travel customersYou will be responsible for booking traveling arrangements for clients (business travelers)The goal of this role is to exceed customer expectations and to provide an unmatched level of attention to detail.
Responsibilities
Research various destinations and means of travel regarding prices, customs, reviews etc.
Understand the clients’ travel needs and suggest suitable travel options and/or services
Organize travels from beginning to end, through booking air tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information
Be an expert at complex domestic exchanges, international fare components and reservations, international exchanges, and uniglobe`s technology
Handle unforeseen problems and complaints and determine eligibility for money returns
Create and update electronic records of clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit targets
Requirements
Proven working experience as a travel consultant
Excellent knowledge of traveling software (computer reservations systems, amadeus gds system, and online travel platforms)
Proficiency in english; knowledge of additional languages is an advantage
Exemplary sales skills and customer-oriented approach
Well versed in various areas of travel (domestic/international business travel, group/individual, etc)
Ability to present and communicate effectively
Demonstrable ability to handle crises
Degree in hospitality, travel, tourism, business or relevant field is preferred
Candidates with personal travel experience will be preferred
Willingness to work afterhours/on-call basis on weekends and evenings.
*this position has the possibility of being an at home/remote position upon completion of required training and orientation.
Job type: full-time
Job type: full-time
Pay: $17.00 - $19.00 per hour
Benefits:
401(k)
Employee discount
Paid time off
Referral program
Retirement plan
Schedule:
8 hour shift
Monday to friday
Weekend availability
Supplemental pay:
Bonus pay
Education:
High school or equivalent (preferred)
Experience:
Gds: 3 years (required)
Amadeus: 3 years (required)
Work location:
Fully remote
Work location: remote