Who we are:
Unite us is reinventing the delivery of health and human servicesWe connect service providers on a common platform, enabling scalable, accountable and measurable delivery of wraparound careOur technology provides the collaborative infrastructure for these communitiesWe care deeply about the work we do and the communities our software benefitsWe`re looking for people to join our team who share that passion for our mission to reinvent health & human services and aspire to make a lasting difference for future generationsNo matter how large our team grows, we will always be familyUnite us prides itself on offering a competitive salary, full benefits, and the opportunity to change the worldCome to unite us and together we can build healthier communities for everyone.
Description:
As a member of the sales operations team, the salesforce administrator will ensure that unite us gets the most possible value from our salesforce crm system and all the applications that it integrates withSalesforce functions as the system of record for client-facing teams within the company, and is used to manage critical client data as well as day-to-day sales processes and workflowsThe duties of this role will include - managing salesforce user accounts; maintaining the integrity of our object orientation; optimizing workflows, dashboards, and reporting; implementing new features or business processes as needed; and assisting to train subject matter experts on the effective use of salesforce.
What you`ll do:
Support day to day business processes and troubleshooting
Identify opportunities for enhancements for existing tooling and processes
Implement and maintain salesforce customizations such as security, sharing and visibility, approval processes, lightning components, process builder, validation rules and reporting.
Work cross-functionally with sales operations, customer success, implementation, operations, marketing, finance, it and other key stakeholders.
Manage overall data quality/hygiene and ongoing processes to support data quality
Participate in the planning and analysis of business requirements for configuration changes and managed packages
What`s required:
Salesforce certified administrator or salesforce certified advanced administrator
3 or more years of experience as a salesforce administrator
Experience with salesforce cpq, marketing operations tools (hubspot, marketo or pardot) and business intelligence tools
Experience implementing and using configure, price, quote (cpq) software preferred
Experience with apex programming preferred but not required
Environmental job requirements & working conditions:
This position is based in new york, la or remote
This position does not require travel
Unite us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employerWe embrace and encourage our employees` differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristicsIf you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.
