Job details
Job type full-time
Full job description
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you getLeading edge technology in an industry that`s improving the lives of millionsHere, innovation isn`t about another gadget, it`s about making health care data available wherever and whenever people need it, safely and reliablyThere`s no room for errorJoin us and start doing your life`s best work.(sm)
This leader is directly responsible for providing leadership to the patient financial services division at optum360, including both acute and ambulatory clientsThis positing is a critical member of the revenue cycle operations leadership team; driving a strong billing and collections performance results to meet our clients’ goals.
In addition to the leadership of the operational area, this position will have significant interaction with prospective and current client leadershipThis individual must provide collaboration with technology and solution design teams, while continuing to deliver strong results to our clients.
You’ll enjoy the flexibility to telecommute* from anywhere within the u.sAs you take on some tough challenges.
Primary responsibilities:
Leading a team to deliver consistent, solid patient financial services results for the clients including cash collections, billing, denial management, and other functions per client agreements
Strategic planning to deliver scalable, evolving solution to meet developing client demandsCollaboration with supporting areas to develop long term standard global operating model
Building solid and collaborative relationships with client management leaders to ensure we are exceeding expectations and raising areas of concern proactively
Effectively utilize tools and data to capture and continually improve client and patient satisfactionEnsure leadership team is effectively monitoring and cascading this to the line level staff
Leads by example; promotes teamwork by fostering a positive, transparent and focused working environment which achieves maximum results
Collaborates with and seeks to influence leaders across the various functions to deliver effective outcomes, programs, and service offerings to align with organizational goals and objectives
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
5+ years of patient financial services experience within the healthcare delivery system interfacing with enterprise level executives
5+ years of experience supporting a multiple facility centralized business office
Proficiency with microsoft excel, word, and powerpoint
Experience with management of patient financial services departments and the revenue cycle
Demonstrated knowledge of tool stack required to manage accounts receivable volumes
Demonstrated ability to make strategic, operational, and administrative decisions in response to emerging conditions and environmental circumstances
Demonstrated experience in analyzing opportunities and develop creative solutions to a wide variety of unique implementation challenges
Experience in working with both on and offshore teams as part of an integrated solution
Capable of interpreting, communicating, and executing organizational mission and value concepts to a wide range of organizational and community representatives
Preferred qualifications:
Bachelor`s degree
Ability to inspire staff to work together toward common goals and develop strong employee engagement strategies
Demonstrated experience building and maintaining rapport and influence with clients
Excellent communication, leadership, customer service, and problem-solving skills
Ability to manage and support organizational change and assist individuals through the transition
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Careers with optumHere`s the ideaWe built an entire organization around one giant objective; make health care work better for everyoneSo when it comes to how we use the world`s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serveOptum, part of the unitedhealth group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potentialFor you, that means working on high performance teams against sophisticated challenges that matterOptum, incredible ideas in one incredible company and a singular opportunity to do your life`s best work.(sm)
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy.
Colorado residents only: the salary range for colorado residents is $110,200 to $211,700Pay is based on several factors including but not limited to education, work experience, certifications, etcIn addition to your salary, unitedhealth group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)No matter where or when you begin a career with unitedhealth group, you’ll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug - free workplaceCandidates are required to pass a drug test before beginning employment.
Job keywords: senior director, assistant vice president, revenue cycle operations, health care, patient financial services, centralized business office, telecommute, telecommuter, telecommuting, work at home, work from home, remote, irving , tx, texas
