Job details
Job type full-time
Full job description
Unitedhealth group is a company that`s on the riseWe`re expanding in multiple directions, across borders and, most of all, in the way we thinkHere, innovation isn`t about another gadget, it`s about transforming the health care industryReady to make a difference? make yourself at home with us and start doing your life`s best work.(sm)
The employee relations (er) total absence management team is responsible for the leave of absence, disability, medical accommodations programs, vendor management and resolution of all employee and leader concerns related to absence management and related, complex er cases.
The associate director, absence management is responsible for leading a team of tam consultants, tam analysts and a senior project coordinator who support leaders and employees with disability and leave inquiries and concerns by providing guidance, counsel and directionThe associate director, absence management er provides thought leadership for the development and furtherance of best practices and is responsible for keeping abreast of emerging trends as well as fostering and supporting innovationThe associate director supports the team by lending subject matter expertise, guidance, and adopting a continuous improvement mindset, to support all team members, contributing to an optimal employee experience for internal team members as well as all those we supportThe associate director of tam will design and implement strategies to improve productivity by keeping employees at work and returning them to work effectively while balancing business needs, mitigating legal risks, realizing cost savings, navigating escalations, and driving innovation and performance throughout the team.
You’ll enjoy the flexibility to telecommute* from anywhere within united states as you take on some tough challenges.
Primary responsibilities:
Manages the day to day operation of the team and ensures work is assigned and distributed appropriately
Thought leader on absence management trends, best practices, and other er matters
Hires, trains, and develops team members
Provides leadership and guidance on cases to ensure consistent practice and compliance with company policies
Leads innovation across the team through process improvement to improve the customer experience and internal efficiency and capacity
Drive technology enhancements and accessibility to advance engagement, inclusion and diversity coe programs
Support nie hcps with program consulting and integration support
Project manages cross functional teams, vendors, and internal stakeholders
Prepares reports and dashboards to evaluate trends, aide in focusing priorities and resources to maximize support for business partners while minimizing/reducing risks
Navigates escalations, including senior leader concerns, and engaged in challenging and difficult conversations, often during critical moments in an individual’s employment journey
Develops products and services to facilitate proper and safe placement of employees in stay-at-work and return-to-work plans, and to enable return from leaves of absence due to injuries or illness
Develops education and training materials / resources for managers to comply with the ada and other federal/state programs
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
Bachelor’s degree or equivalent
6+ years of corporate hr, employee relations and/or disability and absence management experience
Experience leading others including coaching, educating, and mentoring
Experience in project management and high-volume case management
Demonstrated experience with consulting business leaders, influencing without authority, conflict resolution, organizing and analyzing data, and reporting data and recommendations to business leaders
Experience developing, managing, and implementing absence management programs
Experience working within in a fast paced and matrix team environment
In depth, knowledge of state and federal employment laws including fmla, ada, flsa, owbpa, and wage / hour experience
Ability to either work in the minnetonka, mn offices or telecommute from elsewhere
Preferred qualifications:
Experience working in a large, global, matrixed environment (e.g., shared service delivery model)
Sound technical knowledge of federal, state, and local laws
Solid analytical skills (problem assessment, solution generation)
Demonstrated decision making and excellent judgement
Solid written and verbal communication skills
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Careers at unitedhealth groupWe have modest goals: improve the lives of othersChange the landscape of health care foreverLeave the world a better place than we found itSuch aspirations tend to attract a certain type of personCrazy talentedCompassionateDrivenTo these select few, we offer the global reach, resources and can-do culture of a fortune 5 companyWe provide an environment where you`re empowered to be your bestWe encourage you to take risksAnd we offer a world of rewards and benefits for performanceWe believe the most important is the opportunity to do your life`s best work.(sm)
Colorado residents only: the salary range for colorado residents is $94,500 to $171,700Pay is based on several factors including but not limited to education, work experience, certifications, etcIn addition to your salary, unitedhealth group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)No matter where or when you begin a career with unitedhealth group, you’ll find a far-reaching choice of benefits and incentives.
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug-free workplaceCandidates are required to pass a drug test before beginning employment.
Job keywords: associate director, absence management, corporate hr, employee relations, minnetonka, mn, minnesota, telecommute, telecommuting, telecommuter, work from home, work at home, remote
