Job details
Job type full-time
Full job description
You’ll enjoy the flexibility to telecommute* from anywhere within the u.sAs you take on some tough challenges.
All of us have a short list of the things that make a job greatIf your list includes being able to make a difference, count us in as your next place to workUnitedhealth group is a fortune 10 company leader in health care at a time when health care is evolving for everyoneOur billing teams are part of an important chain of events that impact the lives of our members in positive waysJoin this group and we’ll have an impact on youApply now and discover the exceptional training, support and opportunities to grow that you’d expect from a fortune 10 company.
This position is full-time (40 hours/week) monday - fridayEmployees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (6:00am - 3:00pm any time zone)It may be necessary, given the business need, to work occasional overtime.
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy.
Primary responsibilities:
Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
Educate customers regarding the availability of receiving invoices and remitting payments through online applications
What makes this a special challenge? for one, we want to create a quality experience for every person we serveSo the bar is high for accuracy, communications style and effectivenessAlso, you’ll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in
Required qualifications:
High school diploma / ged (or higher)
2+ years of billing or equivalent experience
Proficiency with windows pc applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
Able to work a 40-hour schedule within the operating hours of the site
Preferred qualifications:
1+ years of experience in a related environment (i.eOffice, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
Ub-04 claim experience
1500 claims experience
Previous experience in collections
Telecommuting requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a unitedhealth group approved high-speed internet connection or leverage an existing high-speed internet service
Soft skills:
Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Military & veterans find your next mission: we know your background and experience is different and we like thatUnitedhealth group values the skills, experience and dedication that serving in the military demandsIn fact, many of the values defined in the service mirror what the unitedhealth group culture holds true: integrity, compassion, relationships, innovation and performanceWhether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journeyLearn more at https://uhg.hr/transitioning-military
Learn how teresa, a senior quality analyst, works with military veterans and ensures they receive the best benefits and experience possibleHttps://uhg.hr/vet
Careers with optum360 At optum360, we`re on the forefront of health care innovationWith health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyoneWe`re part of the optum and unitedhealth group family of companies, making us part of a global effort to improve lives through better health careIn other words, it`s a great time to be part of the optum360 teamTake a closer look now and discover why a career here could be the start to doing your life`s best workSm
Colorado residents only: the hourly range for colorado residents is $15.00 to $25.19Pay is based on several factors including but not limited to education, work experience, certifications, etcAs of the date of this posting, in addition to your salary, uhg offers the following benefits for this position, subject to applicable eligibility requirements: health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; employee assistance program; pto; and employee-paid critical illness and accident insurance.
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug - free workplaceCandidates are required to pass a drug test before beginning employment.
Keywords: healthcare, managed care, billing representative, billing, collections, claims, customer service, medical billing, work at home, work from home, wah, wfh, remote, telecommute, hiring immediately, #rpo
