Job details
Job type full-time
Full job description
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you getLeading edge technology in an industry that`s improving the lives of millionsHere, innovation isn`t about another gadget, it`s about making health care data available wherever and whenever people need it, safely and reliablyThere`s no room for errorJoin us and start doing your life`s best work.(sm)
Primary responsibilities:
Lead and maintain reporting for itam hw asset management team through use of powerbi, sql, including use of microsoft access or sql server management studio, or other reporting tools & structure
Contribute to ensuring effective management of the asset management database/tool and continuously evaluate asset lifecycle processes for improvement and increased effectiveness on controls and quality from purchase through disposal
Provide kpi/metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management and team members, both internal and external
Assist in designing processes relating to hardware asset management, and then execute and enhance them
Establish and maintain documentation of procedures, processes, and reports
Perform research on industry best practice and incorporate it with organizational practices
Work with asset owners including end user and data center assets to ensure proper chain of custody process, controls and data management from purchase through disposal
Analyze existing operations and make recommendations for the improvement and growth of the end user, server & network infrastructure and it systems
Develop strong relationships with team members, both internal and external, and with vendors – and ultimately foster relationships to benefit optum with improved quality, delivery, and cost
Engage with cross functional teams to ensure customer and itam requirements are met and goals achieved
Provide guidance, where necessary, to other team members itam policies, standards, guidelines, controls, and quality requirements
Contribute to, and deliver on, small to medium size it asset management projects including general enterprise process enhancements, etc.
Utilize strong analytical skills and demonstrates innovative thinking and creative solutions with attention to detail in developing and documenting processes and automation
Anticipate customer needs and proactively develops solutions to meet them
Perform complex conceptual analyses and provide explanations and information to others on the most complex issues
Possess initiative, drive and willingness to own tasks, seek solutions and exceed expectations
Self-motivated, organized and capable of handling multiple responsibilities simultaneously
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
Undergraduate degree or equivalent experience
Solid intermediate working knowledge of reporting & data management tools such as powerbi, tableau and sql, including use of microsoft access or sql server management studio, or other reporting tools & structure
Ability to analyze complex data and present results to “tell the story” as it relates to process or other situations
Intermediate proficiency with excel, visio and ms access
Familiarity with it asset management tools, processes and data
Solid knowledge of it hardware (ends user, server & network infrastructure assets)
General understanding of the it asset lifecycle, general it asset management tools and it asset disposition practices
Familiarity of hardware asset management policies, procedures and best practices
Proficient with microsoft office suite including: outlook, word, powerpoint
Understanding and implementation of quality controls, and risk mitigation
Ability and experience in enhancing processes successfully with positive value proposition
Preferred qualifications:
Bachelor’s degree in business, it or related field
Have or at some point acquire iaitam certification, such as champ, citad
Advanced analytical and problem-solving skills
Solid vendor management and negotiation skills
Good business understanding of standard itam/enterprise solutions like snow software, sccm, workspace one, etc.
Working knowledge of itsm systems like servicenow and remedy
Familiarity with contractual language, terms & conditions
Solid ability to carry out assigned tasks independently with little supervision
Excellent communication and interpersonal skills
Superior attention to detail
Solid documentation skills
Ability to work in a fast paced, dynamic environment
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Technology careers with optumInformation and technology have amazing power to transform the health care industry and improve people`s livesThis is where it`s happeningThis is where you`ll help solve the problems that have never been solvedWe`re freeing information so it can be used safely and securely wherever it`s neededWe`re creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millionsThis is where the best and the brightest work together to make positive change a realityThis is the place to do your life`s best work.(sm)
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug - free workplaceCandidates are required to pass a drug test before beginning employment.
Job keywords: business systems analyst, hartford, ct, connecticut
