Job details
Job type full-time
Full job description
You’ll enjoy the flexibility to telecommute* from anywhere within the u.sAs you take on some tough challenges
Welcome to one of the toughest and most fulfilling ways to help people, including yourselfWe offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancementJoin us and start doing your life`s best work Sm
Imagine thisEvery day, in claims centers around the world, unitedhealth group is processing and resolving payment information for millions of transactionsWould you think we have some great technology? would you think we know how to manage volume? you would be rightNo one’s betterAnd no company has put together better teams of passionate, energetic and all out brilliant claims representatives This is where you come inWe’ll look to you to maintain our reputation for service, accuracy and a positive claims experienceWe’ll back you with great training, support and opportunities.
This position is full-time (40 hours/week) monday - fridayEmployees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 5:00am - 5:30pm cstIt may be necessary, given the business need, to work occasional overtimeWe offer 14 weeks of paid trainingThe hours during training will be 7:00am to 3:30pm cst monday-fridayTraining will be conducted virtually from your home.
Primary responsibilities:
Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims
Process claims in high production, driven environment, following process instructions (sop’s) that are provided.
Analyze and identify trends and provide reports as necessary
Consistently meet established productivity, schedule adherence and quality standards
This is a challenging role that takes an ability to thoroughly review, analyze and research complex health care claims in order to identify discrepancies, verify pricing, confirm prior authorizations and process them for paymentYou’ll need to be comfortable navigating across various computer systems to locate critical informationAttention to detail is critical to ensure accuracy, which will impact the timely processing of the member`s claim.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
High school diploma / ged (or higher) or equivalent years of work experience
Proficiency with windows pc applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
Ability to toggle between multiple systems/platforms (5-7 systems) while utilizing multiple monitors.
Must be able to read and comprehend technical documents
Must be able to utilize a calculator and do basic math calculations
Telecommuting requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a unitedhealth group approved high-speed internet connection or leverage an existing high-speed internet service
Preferred qualifications:
1+ years of experience in a related environment (i.eOffice, administrative, clerical, customer service, etc.) and computers as the primary job tools
1+ years of experience processing medical, dental, prescription or mental health claims
Soft skills:
Ability or experience working within a team environment
Strong communication skills
Physical and work environment:
Long periods of sitting, working at a computer and extensive use of hands/fingers across keyboard and mouse.
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Military & veterans find your next mission: we know your background and experience is different and we like thatUnitedhealth group values the skills, experience and dedication that serving in the military demandsIn fact, many of the values defined in the service mirror what the unitedhealth group culture holds true: integrity, compassion, relationships, innovation and performanceWhether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journeyLearn more at https://uhg.hr/transitioning-military
Learn how teresa, a senior quality analyst, works with military veterans and ensures they receive the best benefits and experience possibleHttps://uhg.hr/vet
Careers with unitedhealthcareLet`s talk about opportunityStart with a fortune 5 organization that`s serving more than 85 million people already and building the industry`s singular reputation for bold ideas and impeccable executionNow, add your energy, your passion for excellence, your near-obsession with driving change for the betterGet the picture? unitedhealthcare is serving employers and individuals, states and communities, military families and veterans where ever they`re found across the globeWe bring them the resources of an industry leader and a commitment to improve their lives that`s second to noneThis is no small opportunityIt`s where you can do your life`s best workSm
Colorado residents only: the hourly range for colorado residents is $15.00 to $22.02Pay is based on several factors including but not limited to education, work experience, certifications, etcAs of the date of this posting, in addition to your salary, uhg offers the following benefits for this position, subject to applicable eligibility requirements: health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; employee assistance program; pto; and employee-paid critical illness and accident insurance.
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug-free workplaceCandidates are required to pass a drug test before beginning employment.
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