Job details
Job type full-time
Full job description
If you are currently working remotedly, you may enjoy the flexibility to telecommute* from anywhere within the u.sAs you take on some tough challenges.
Welcome to one of the toughest and most fulfilling ways to help people, including yourselfWe offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancementJoin us and start doing your life`s best workSm
If it sounds too good to be true, consider this: through our family of businesses and a lot of inspired individuals, we`re building a high - performance structure that works better for more people in more ways.
As an enrollment and eligibility representative , you will be responsible for receiving, reviewing, processing, and maintaining new member(s) / group enrollment information.
This position is full - time (40 hours / week) monday - fridayEmployees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of (8:00am - 6:00pm)It may be necessary, given the business need, to work occasional overtimeOur office is located at 14 central park drive, hooksett, new hampshire 03106Training will be conducted virtually from your home.
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy.
Primary responsibilities:
Responsible for preparing, processing and maintaining new member or group enrollments
May load new member or group data into the enrollment database and update the database with changes
May also respond to member eligibility or group questions and verify enrollment status
Work with various types of member correspondence
May also be responsible for reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
May also be responsible for inventory control of member and group transactions
General job profile:
Moderate work experience within own function
Some work is completed without established procedures
Basic tasks are completed without review by others
Supervision / guidance is required for higher level tasks
Job scope and guidelines:
Applies knowledge / skills to activities that often vary from day to day
Demonstrates a moderate level of knowledge and skills in own function
Requires little assistance with standard and non - standard requests
Solves routine problems on own
Works with supervisor to solve more complex problems
Prioritizes and organizes own work to meet agreed upon deadlines
Works with others as part of a team
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
High school diploma / ged (or higher) or equivalent work experience
1+ years of experience in an administrative role in an office environment
Computer skills, including working knowledge of microsoft office (ability to create, edit and save documents and spreadsheets in microsoft word and microsoft excel) and strong mouse and keyboarding skills
Available to work 40 hours per week within the operating hours of the site (schedule between 8am - 6pm)New hire must be able to work until 6pmIt may be necessary, given the business need, to work occasional overtime or weekends
Full covid-19 vaccination is an essential requirement of this roleUnitedhealth group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Preferred qualifications:
Previous experience working with microsoft powerpoint (ability to create, edit and save presentations)
Telecommuting requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a unitedhealth group approved high-speed internet connection or leverage an existing high-speed internet service
Soft skills:
Analytical thinking to solve complex problems
Ability to learn new and complex computer system applications
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Military & veterans find your next mission: we know your background and experience is different and we like thatUnitedhealth group values the skills, experience and dedication that serving in the military demandsIn fact, many of the values defined in the service mirror what the unitedhealth group culture holds true: integrity, compassion, relationships, innovation and performanceWhether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journeyLearn more at https://uhg.hr/transitioning-military
Learn how teresa, a senior quality analyst, works with military veterans and ensures they receive the best benefits and experience possibleHttps://uhg.hr/vet
Careers with unitedhealthcare Let`s talk about opportunityStart with a fortune 5 organization that`s serving more than 85 million people already and building the industry`s singular reputation for bold ideas and impeccable executionNow, add your energy, your passion for excellence, your near - obsession with driving change for the betterGet the picture? unitedhealthcare is serving employers and individuals, states and communities, military families and veterans wherever they`re found across the globeWe bring them the resources of an industry leader and a commitment to improve their lives that`s second to noneThis is no small opportunityIt`s where you can do your life’s best workSm
Colorado residents only: the hourly range for colorado residents is $15.00 - $25.19Pay is based on several factors including but not limited to education, work experience, certifications, etcAs of the date of this posting, in addition to your salary, uhg offers the following benefits for this position, subject to applicable eligibility requirements: health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; employee assistance program; pto; and employee-paid critical illness and accident insurance.
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug - free workplaceCandidates are required to pass a drug test before beginning employment.
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