Job details
Job type full-time
Full job description
Job summary
The behavioral health srBusiness analyst supports the behavioral health department and reports to the vp, behavioral health operations in a hybrid role to serve as 1) a subject matter expert in data qualitative/quantitative analysis, program operations, and process improvement, 2) leverages knowledge and skills of healthcare operations and change management to provide business operations consultation, and 3) designs business tools, dashboards, and service coordination based on the needs of the stakeholder/customer in addition to supporting and leading behavioral health projects/initiatives.
The position acts as a business analysis liaison and consultant to behavioral health stakeholders, including one team staff/leadership, enterprise, and regional/market leadershipThe position will also serve as a key resource in partnering with other functional teams across wellmed and optumcare to execute on business and operational goals for behavioral health and at-risk populations.
Essential job functions
Provide subject matter expertise within the area of data qualitative/quantitative analysis, program operations, market statistic research, and process improvement.
Works closely with internal partners, ties together multiple data sources, and applies expert sql skills to create/enhance data visualization applications (e.gTableau, smartsheets and power bi) to generate enterprise level insights and reporting.
Proactively analyzes and identifies performance trends, risks, strategies, and tactics to increase productivity, and present findings with recommendations to leadership at all levels.
Gathers business requirements, designs process maps, and facilitates the execution of business area tasks, initiatives, and projects.
Leverages hands-on experience of project planning, execution, and monitoringCollaborates with project and program manager to identify project risks, opportunities and issues, and develop resolutions to meet quality and timeline goals and objectives.
Identify opportunities for improved scalability of the organization, including opportunities for increased productivity, reduced costs and vendor relationships.
Assists behavioral health operations vp and program manager with day-to-day business operations and managing internal and external relationships.
Researches best practices and evidence based solutions to ensure quality healthcare outcomes.
Assist with team direction, problem-solve, and guide team members as needed.
Own and/or manage associated sharepoint and smartsheet pages.
Perform data analysis and computations of information from multiple data sources to include electronic medical record systems and other healthcare systems.
Perform all other related duties as assigned.
Minimum required education, experience & skills
Bachelor’s degree in mathematics/data science, behavioral health, epidemiology, public health, or a related field required (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree).
Demonstrated application of statistical skills used to analyze data, design reports, and providing business recommendations.
Proven ability communicate complex data to stakeholders at all business enterprise levels.
Advanced pc and ms office skills (excel, powerpoint, word, visio, outlook, share point).
At least one year of experience using relational data bases (example: sql) and data visualization tools (such as tableau) to create business performance dashboards.
Formal role as a business or data analysis within the last 1-2 years.
At least one year of experience support or leading medium to large projects.
Ability to interact one-on-one and consult with all levels of leadership.
Preferred education, experience & skills
Master’s in data science, statistics, mathematics or related field.
Healthcare consultant experience.
General knowledge of change management methodologies (e.gAdkar).
Currently a business or data analysis supporting a large healthcare organization.
Experience with supporting behavioral health programs.
Three to five years interacting with and coordinating healthcare interventions and strategies.
Lean six sigma green belt (or willingness to gain certification within a year of hire).
Certification in project management or change management (or willingness to gain certification within a year of hire).
