Job details
Job type full-time
Full job description
This isn`t hrThis is human capital at unitedhealth groupHere, you`re expected and empowered to be your best, to grow and to develop your skillsJoin us and help people live healthier lives while doing your life`s best work.(sm)
Trainers with unitedhealth group have the opportunity to train talented individuals and exceptional professionalsThis a great opportunity to effect the delivery of training programs across a fortune 25 organizationIn this role, the trainer will keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertiseThis could encompass training of claims or customer service individuals in the training delivery operational functions and could include some aspects of the design process.
The community and state training team is currently recruiting a trainer to support the unitedhealthcare community plan of new jersey.
The trainer will be responsible for the effective delivery of training for new business initiatives, new and existing training programs that encompass training of clinical staff such as nurses, social workers, and medical directors as well as non-clinical staff.
The trainer will be a self-starter with excellent communication and interpersonal skills who promotes optimal training outcomes through:
Continual collaboration with instructional designers, business partners, and smes
Thorough assessment and analysis of training needs
Timely, planning, coordination, delivery, and evaluation of training
Participation in the design of training materials and curriculum to support training programs
Participation in the development of national job aids and workflows
If you are located in iselin, nj, you will have the flexibility to telecommute* as you take on some tough challenges.
Primary responsibilities:
Effectively delivers training programs across all products within community and state
Maintains and applies knowledge of facilitation best practices
Demonstrates understanding of applicable business processes, products, systems, structures and strategies
Conducts appropriate preparation to ensure full understanding of training content and objectives prior to delivery
Collaborates with appropriate resources
Sets appropriate expectations for all applicable stakeholders to ensure ongoing support and achievement of learning objectives
Identifies, understands and prepares the appropriate training technology to ensure effective learning
Leverages subject matter experts as needed to ensure that appropriate learning content is accurate and current
Ensures the logistics of the learning environment are completed and in place
Assist in the development / maintenance of training materials
Complies with all required policies, regulations and procedures applicable to the learning process
Demonstrates understanding of the appropriate learning metrics to evaluate learning effectiveness, and their implications for enhancing the learning process
Establishes effective working relationships with all levels of staff and management
Supports/backs-up other members of the training team
Perform other duties to support projects contributing to the success of the c&s training team
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
Bachelor’s degree in health related or behavioral science field or current unrestricted rn or social work license in the state of residence
2+ years of experience as a trainer/facilitator applying adult learning principles
2+ years leading & facilitating training in a classroom or virtual environment
2+ years leading virtual training with webex or similar facilitation tool
Demonstrated skills in the following:
Facilitation and presentation skills with the capability to engage, inspire and teach adult learners at all levels
Ability to create standard operating procedures, job aids, and workflows
Ability to effectively deal with ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty in a manner consistent with unitedhealth group’s core values
Ability to focus and work effectively in a complex and change-oriented work environment
Ability to work independently and within a team environment
Communicator with skills to flex to different audiences at different levels of understanding and seniority
Excellence with communication, planning and time management skills
Knowledge of medicare and medicaid
Knowledge of managed care
Ability to develop and present effective training programs to a variety of audiences
Proficiency with microsoft office (word, excel, power point, and visio), sharepoint and shared drives
Ability to travel up to 25%
Live within commutable distance to the iselin, new jersey office
Full covid-19 vaccination is an essential requirement of this roleUnitedhealth group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
Preferred qualifications:
Bachelor’s degree
Current unrestricted rn or social work license in the state of residence
Experience with electronic care management applications (communitycare, icue)
Experience in project management
Knowledge of long-term services and supports (ltss), whole person care (wpc), and dual special needs plans (dsnp)
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Careers at unitedhealthcare community & state Challenge brings out the best in usIt also attracts the bestThat`s why you`ll find some of the most amazingly talented people in health care hereWe serve the health care needs of low- income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, hiv/aids and high-risk pregnancyOur holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factorsJoin usWork with proactive health care, community and government partners to heal health care and create positive change for those who need it mostThis is the place to do your life`s best work.(sm)
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy.
Based on the federal mandate full covid-19 vaccination is an essential requirement of this roleUnitedhealth group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug-free workplaceCandidates are required to pass a drug test before beginning employment.
Job keywords: trainer, facilitator, training, classroom, instructor, iselin, new jersey, nj , telecommute, telecommuter, telecommuting, work at home, work from home, remote
