Job details
Job type full-time
Full job description
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you getLeading edge technology in an industry that`s improving the lives of millionsHere, innovation isn`t about another gadget, it`s about making health care data available wherever and whenever people need it, safely and reliablyThere`s no room for errorJoin us and start doing your life`s best work.(sm)
Clinical performance (cp) is charged with effectively implementing, monitoring, and executing on clinical documentation and quality programs that promote patient health while improving the provider practice experience with a special focus on medicare risk adjustment and hedis.
This position will report into the associate director of vendor management and will be responsible for supporting vendor programs in reporting, monitoring of roi and vendor performance both during and after contract implementations to ensure strategic business objectives and mutual understanding between vendors and cdos while building and fostering current business relationshipsResponsibilities include program reporting and providing market-focused support and value to the optumcare delivery organizations including monitoring & providing transparency to results, ensuring operational execution and assisting with contract implementationEffective facilitation and communication with leadership, clinical performance internal teams, and market based, or external business partners is imperative.
You’ll enjoy the flexibility to telecommute* from anywhere within the u.sAs you take on some tough challenges.
Primary responsibilities:
Accountable for vendor metrics
Monitor/analyze/report vendor performance and results
Serve as the main contact for vendor issues
Maintain an excellent working relationship with vendors
Partner with vendor to create plans to correct sub-standard performance
Provide technical direction and support for vendor applications
Identify and drive process improvements and projects with vendors
Serve as an internal resource and/or team member on vendor related projects
Provide internal business perspective to vendor
Serve as an internal resource for vendor processes and system issues
Facilitate communication between vendors and business
Responsible for implementing projects across business lines
Implements system enhancements in order to accommodate new business needs
Effectively handle multiple demands/priorities and quickly adapt to change
Solicit information from various business areas to attain accurate results
Work well independently and demonstrate innovation & creativity
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
3+ years of experience in multi-vendor management
2+ years of experience in meeting facilitation/project management
Demonstrated analytical skills – problem solving/data and metric interpretation
Data analysis, process documentation, and process improvement experience
Experience interacting with business leadership
Proficiency with microsoft office suite
Ability to travel 5-10% of the time as necessary due to business need
Preferred qualifications:
Proven high performing with the ability to effectively handle multiple priorities
Experience quickly adapting to change
Familiarity with insurance solutions products (medicare advantage risk adjustment preferred)
Innovative and looks for better ways to get things done
Solid verbal and written communication skills
Customer centric -can easily build relationships and determine what customer is expecting
Self-directed and works well independently
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Careers with optumHere`s the ideaWe built an entire organization around one giant objective; make health care work better for everyoneSo when it comes to how we use the world`s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serveOptum, part of the unitedhealth group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potentialFor you, that means working on high performance teams against sophisticated challenges that matterOptum, incredible ideas in one incredible company and a singular opportunity to do your life`s best work.(sm)
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy.
Colorado residents only: the salary range for colorado residents is $79,700 to $142,600Pay is based on several factors including but not limited to education, work experience, certifications, etcIn addition to your salary, unitedhealth group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)No matter where or when you begin a career with unitedhealth group, you’ll find a far-reaching choice of benefits and incentives
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug - free workplaceCandidates are required to pass a drug test before beginning employment.
Job keywords: vendor management, vendor manager, vendor program manager, optum, telecommute, telecommuter, telecommuting, remote, work from home
