Job details
Job type full-time
Full job description
At upland software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibilityOur operating model has always supported remote work—and as we keep growing and evolving our workplace, that won’t changeWe’re passionateWe’re proactiveWe take pride in our work, and we love a good challengeSound like you?
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Opportunity summary: *
Upland software is seeking a solutions consultant (pre-sales engineer) in our cxm cloud focused on mobile messaging to position the value in our sales engagementsIn cxm, our portfolio of products includes customer data platform, email marketing automation, mobile app marketing, mobile messaging, voice of customer/employee, and audience engagement.
As the product subject matter expert (sme), the solutions consultant will differentiate upland products during the sales process and communicate the functional and technical value propositionThe value proposition is established by obtaining a clear understanding of the needs, requirements, objectives and priorities of a potential upland customerThe information is then leveraged to prepare and demonstrate tailored content via an upland product offeringThe solutions consultant also acts as a liaison with services, technology and product for areas such as deployment strategy, statements of work integration and roadmapThe objective is to provide an excellent level of support to sales based on assigned opportunities while ensuring an effective transition from pre-sales to professional services.
We expect the solutions consultant to build thought leadership in the markets we sell toThis includes writing blogs, articles, discuss market trends with prospects and potentially participate in speaking opportunities at different industry events.
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Primary responsibilities: *
Identify the customers goals and challenges and map that back into the upland product suite
Provide product and technical level expertise to new prospects throughout the sales process
Deliver compelling product demonstrations that are tailored to the customers needs
Lead the response process to rfps and security questionnaires
Provide feedback to senior management and product on feature requirements, value proposition, and competitive data
Create pre-sales statements of work for prospect in collaboration with the services team
Support marketing and sales enablement focused activities including webinars, internal training, and content creation.
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Requirements: *
Knowledge of the marketing technology ecosystem (crm, email, sms, cdp, app marketing, etc).
A working knowledge of systems integration design (database structure, apis)
3+ years prior experience in pre-sales or in a related client facing role such as customer implementation or as a csm.
Superior interpersonal, organizational, planning and communication skills and the ability to present complex technical information in a clear, concise and personable manner to customers, employees and management
Attention to detail and creative in methods of presenting solutionss to large and diverse audiences
Thrive in a fast paced environment and thrilled to help customers
Bachelor`s degree or equivalent work experience
Upland software (nasdaq: upld) is a leader in cloud-based tools for digital transformationTo learn more, visit www.uplandsoftware.com.
Upland software is an equal employment opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.
Job type: full-time
Work location: multiple locations
