Job details
Job type full-time
Full job description
Business summary:
Vmware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and mid-market customers to thrive in the cloud era by simplifying, automating and transforming the way they build, deliver and consume itVmware enables people and organizations by radically simplifying it through software virtualization with a focus on three core missions: end-user computing (euc), hybrid cloud and software-defined data center (sddc)Join the community – instigators of innovation and transformers of technology – as vmware envisions and creates what’s next in itGet connected to an engine of opportunity fueled by the transformative products and solutions it brings to market, the passion and trust it inspires in its customers, and the collaborative drive to imagine, define and deliver the future of itWith 14,000+ employees and 50+ locations worldwide, vmware is passionately driven to make an impact while contributing back to the community.
Race technical content solutions (tcs) overview
The vmware worldwide readiness and customer education (race) technical content solutions (tcs) team develops technical training content for customers, partners and internal enablement of vmware employees to effectively support vmware customersThe team creates highly technical content for all major product releases and collaborates with various internal business unitsThe race tcs team is a global team and has team members across north america, cork (ireland), bangalore (india); cairo (egypt) and costa rica.
The race tcs team members are passionate about vmware technology and are excited about trainingOur vision is to develop hands-on classes that allow students to easily apply knowledge & skills to their roleWe are committed to creating a curriculum that allows our learners to have meaningful career progression discussion.
What’s in it for you?
Vmware brings together a phenomenal group of peopleThis includes a world-class support organization with unparalleled expertise in the virtualization spaceThe entire vmware team has created a unique business environment - one of energy, creativity, and collaborationThe atmosphere is fun, casual, and inviting, in keeping with vmware`s roots as a successful entrepreneurial start up.
Job description:
This position is responsible for developing; updating & maintaining technical training courseware (pre-ga and post-ga) for vmware customers, partners, and internal vmware employees globallyCourses will be delivered in traditional lecture/lab format; through digital media and, at times, as elearningThis role is specifically looking for candidates with application development experience and a passion for developing educational material.
Job responsibilities & requirements:
Develop technical training content on mapbu products (especially on tanzu kubernetes grid; tanzu mission control; kubernetes; harbor; etc…) for vmware education.
Understanding how to install, configure, manage the following products and make them available to appops and developers: tanzu kubernetes grid; tanzu application service; tanzu build service; tanzu application platform; etc...
Collaborate with vcis, pm, tpms and engineering smes to validate course design and content.
Develop and deliver content for customer webinars and tois for internal audience.
Design and develop hands-on labs exercises to support the technical training curriculum.
Develop custom courses to cater to the customer and internal audience requirements.
Develop technical courseware for pre-ga readiness.
Participate in train the trainer (ttt) sessions with fellow instructors and developers.
Develop the content in the structured content authoring tool (xyleme) for both instructor-led, digital and elearning course formats.
Conduct customer event sessions for education as needed.
Participate in retrospective meetings of courses developed and provide feedback to improve courseware.
Collaborate with various stakeholders to understand roadmap, product design and usability for customers.
Advise management on the course priority of what should be built first to support the vision of the mapbu product and sales teams.
Update and maintain existing courseware and labs.
Participate in ongoing meetings with stakeholders and communicate project status.
Partner with engineering to structure and design toi (transfer of information) content.
Work with vmware`s internal readiness teams, technical publications, instructor teams and systems engineering to ensure consistency of product documentation and training materials to exploit opportunities for reuse of these materials.
Investigating, developing, and implementing programs for alternative education channels for customers and strategic partners, such as online webinars, elearning, and technical awareness seminars
Partner with other business functions to gauge the pulse and need of the customer and tie that back into course materials
Desirable skills and experience:
5+ years’ experience with design and implementation of distributed systems architectures on private or public cloud infrastructure.
2+ years of experience with vsphere; nsx; kubernetes; harbor
Bachelor’s degree in computer science, engineering, mathematics, related field or equivalent experience
Experience working in the kubernetes ecosystem with projects like: harbor, contour, fluent bit, prometheus, grafana, velero, antrea, calico
Experience installing, configuring and managing the following products and making them available to appops and developers: tanzu kubernetes grid; tanzu application service; tanzu build service; tanzu application platform; etc...
Strong leadership and communication skills and the ability to mentor others
Ability to work collaboratively with others and navigate complex decision making
Demonstration of applying systems thinking to solve organizational problems.
Experience presenting to small and large audiences
Analytical ability, problem-solving skills, and ability to break down complex problems
Effective in working both independently and in a team setting
Certifications:
Vcp-dcv or vcp-nv required.
Vcap-dcv or vcap-nv would be beneficial
Certified kubernetes administrator certification from the cloud native computing foundation would be beneficial
#liremote
#wwrace
Home office - anywhere in the united states
This job requisition is not eligible for employment-based immigration sponsored by vmware.
Category : services and consulting
Subcategory: training and education
Experience: manager and professional
Full time/ part time: full time
Posted date: 2021-10-04
Vmware company overview: at vmware, we believe that software has the power to unlock new opportunities for people and our planetWe look beyond the barriers of compromise to engineer new ways to make technologies work together seamlesslyOur cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globeAt the core of what we do are our people who deeply value execution, passion, integrity, customers, and communityShape what’s possible today at http://careers.vmware.com.
Equal employment opportunity statement: vmware is an equal opportunity employer and prohibits discrimination and harassment of any kind: vmware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassmentAll employment decisions at vmware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, hiv status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operateVmware will not tolerate discrimination or harassment based on any of these characteristicsVmware encourages applicants of all agesVmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
