Job details
Job type full-time
Full job description
Who we are
Valley health system is a not-for-profit network of hospitals, urgent cares, physician practices, and ancillary healthcare servicesWith a combined 604 ip beds, 166 ltc beds, 6,000 employees, and 500 medical staff, expanding across virginia, west virginia, and maryland, we are devoted to the health of our neighbors, local residents, and vibrant communities who call our 18-county area home.
We are the region’s largest employer and a dependable community partner, with nationally recognized and trusted hospitals at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What you will do:
The vhs director, central business office (cbo) must be a strategic thinker who:
Is passionate about serving their community by improving health.
Recognizes the importance of revenue cycle’s vital supporting role in a health system’s ability to thrive and grow to meet the communities it serves,
Can participate as a contributing and innovating partner with health system operational leaders,
Is passionate about patient experience and employee engagement, as well as understands and values their impact on safety, quality, and financial performance,
Has the imagination and wit to drive robust process improvement,
Is passionate about the opportunities presented by technology and automation,
Always thinks in the positive to find the path forward to success around the obstacles of “can’t”.
The vhs director:
Manages the successful operations of the cbo, including rapid and effective revenue collections from all payer types and patients for all six valley health hospitals as well as some hospital-based physicians, including emergency department professional services,
Effectively oversees multiple teams, including revenue integrity, denials management, various payer teams, self-pay, collections, and a customer service call center.
Collaborates with ambulatory and service line leadership to grow and maximize revenue opportunities and maximize collection rates while maintaining compliance with all pertinent federal, state, local regulations, payor contracts, and patient experience,
Collaborates with patient financial services peers, including the medical group cbo, cash management, epic & it support, patient access & scheduling,
Effectively engages, develops, trains, mentors, and manages a ~100 strong team of partially onsite and remote team of cbo managers, supervisors, and staff, creating a highly reliable organization and strongly engaged employees,
Routinely and proactively communicates accounts receivables performance metrics, risks, emerging trends, risks, and opportunities, and stays abreast of regulatory and industry changes.
Understands technology and its value, and continuously seeks to maximize collection rate performance, patient experience, efficiency, and cost effectiveness through effective utilization of technological and automation solutions,
Is knowledgeable of and stays current with payer regulations governing commercial, federal, and state payers,
Is cognitively flexible and capable of planning as well as effectively and logically communicating complex concepts and new ideas,
Has a preference for face-to-face collaboration and enjoys working in person, when possible, with staff, leadership, and peers, with occasional remote work opportunities.
This position is located in our corporate offices in winchester, vaIn the heart of the northern shenandoah valleyNestled between the blue ridge, alleghenies, and massanutten mountain ranges, and intersected by the shenandoah and potomac rivers, your future home provides countless opportunities to get out and enjoy the great outdoors, explore small towns, pastoral vistas with mountains and valley orchards, easy access to the appalachian and tuscarora trails, shenandoah national park and harpers ferry, all while staying close to major metropolitan areas providing world class culture and shoppingWhether it`s a hike in the mountains, a float down the shenandoah river, an afternoon in a valley vineyard or a mountaintop microbrew, a daytrip to washington, dc, local nightlife, or access to the world through an international airport, you’ll find it here.
What you will bring:
Education
Bachelors required
Masters preferred
Experience
Seven years progressive healthcare accounts receivable experience required
Four years supervisory experience
Two years patient accounts director experience preferred at either a single-hospital or health system level
What you will get:
Competitive salary
Flexible scheduling
Onsite childcare (available at some locations)
Health insurance
Paid time off
Wellness program
Tuition assistance
Retirement plan
Life insurance
*some benefits are subject to change due to job status
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
Eoe
Criminal background checks
Va state police
3rd party background check
Flsa classification
Exempt
Grade
316
Physical demands
3 a administration
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