Job details
Job type full-time
Full job description
About us
Velocity global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhereWe accelerate the future of work beyond bordersOur global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched scaleAs the largest global employer of record (also known as international peo) in 185 countries and all 50 united states, more than 1,000 brands rely on velocity global to build global teams without the cost or complexity of setting up foreign legal entities or state registrationsThe company offers additional services including independent contractor compliance to assess a workforce, and agent of record (aor) to streamline payments to contractorsVelocity global was named a “leader” in global employer of record services by prominent analyst firm nelsonhallFounded in 2014, we have hundreds of employees across five continents.
Position summary
We are looking for an account executive to join our growing sales teamThis full-time position will be responsible for managing and expanding relationships with key buyers and influencers in existing accountsThis position calls for someone who is truly ‘high velocity’ where wearing multiple hats is key to successIt’s well-suited for the particularly ambitious person who loves nurturing key clients and is attracted to or experienced in working at a high growth companyThe right candidate has a relentless zeal to build client trust and identify expansion and cross selling opportunities with existing clientsThis individual will report to our director of account management.
Responsibilities
Account management:
Manage and build strategic relationships with primarily tier 1, 2, and 3 accounts by developing intimate client relationship with key decision makers, influencers, and buyers
Own and drive repeat business fulfillment and crm documentation
Act as a trusted advisor to their book of business, with a focus on value realization and adoption of existing products
Lead and coordinate resources for qbrs and create curated material for each client
Partner and collaborate cross-functionally across the organization
Drive people first partnership network and identify referral opportunities
Partner with csms to drive customer advocacy asks such as referrals, g2 reviews, case studies, and references
Responsible for account planning with customer success managers and understanding the client’s position and growth plans
Identify and review expansion opportunities with customer success managers to support customer retention and expansion.
Continuously educate clients on velocity global’s value proposition and service offerings that are applicable to the needs of the client
Create a rhythm and cadence for communication with clients to understand business needs and objectives
Maintain and increase margin and revenue based on company kpi’s
Use quarterly forecasting and pipeline management to manage sales growth
Drive client satisfaction, troubleshooting, and retention with sincerity and passion
Quickly develop and maintain competency in the area of international employment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classificationThey are not construed to be an exhaustive list of all job duties performed by the personnel so classified.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability required.
3-5 years of sales or account management experience preferred
Bachelor’s degree or equivalent relevant work experience required
Coachable: listen and hear constructive criticism and take immediate action
Excellent presentation, negotiation and follow-through skills
Detailed, organized and resourceful
Persistent, disciplined and motivated attitude
Natural ability to form and sustain outstanding relationships with all customers
The ability to work independently and self-manage consistently
Strong consultative sales approach
Drive, strong work ethic and a passion for creating unparalleled customer experiences
Interest in international business and contributing at a consistently high level
Our culture
At velocity global, we foster a values-driven cultureFrom the interview process, to performance evaluations, we center our values in our day-to-dayWe move with velocity and we build relationships with professionalism, through trust and respectOur integrity leads us to do the right thing at all timesWe empower each other to decision-making with accountability while always striving to be of service, to our clients and to one anotherWe are a #peoplefirst organizationOur global team consists of conscientious individuals, passionate about work and life, and we are committed to putting our employees first, in all that we do.
We have a passion for all things international business and thrive in a fast paced, high-growth environmentIf you want to work for a professional, global, inclusive and innovative company, we’d love to meet you!
At velocity global, we value inclusion and belongingWe encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local lawsIf you have a disability or special need that requires accommodation, please contact us at talentacquisition@velocityglobal.com
