Job details
Job type full-time
Full job description
About us
Velocity global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhereWe accelerate the future of work beyond bordersOur global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched scaleAs the largest global employer of record (also known as international peo) in 185 countries and all 50 united states, more than 1,000 brands rely on velocity global to build global teams without the cost or complexity of setting up foreign legal entities or state registrationsThe company offers additional services including independent contractor compliance to assess a workforce, and agent of record (aor) to streamline payments to contractorsVelocity global was named a “leader” in global employer of record services by prominent analyst firm nelsonhallFounded in 2014, we have hundreds of employees across five continents.
Position summary
We are currently looking to hire a client finance specialist to be based in remote - americasThis full-time position is a global client service support role that offers the successful candidate the opportunity to join a rapidly growing company that is creating an entirely new category, and is led by a veteran team in this unique industry spaceThis role calls for someone who is truly “high velocity,” where resourcefulness is key to successThis position is well-suited for the particularly ambitious person who loves navigating client challenges and is attracted to making a positive impact at workThe right candidate has a relentless zeal to contribute and should have an affinity towards matters of international growth and employmentThere is a constant opportunity for competency development, as the successful candidate will learn the business model of velocity global and will immerse himself/herself into the unique business models of our clients.
At its core, this position is focused on managing processes across all aspects of our global client service team through a detailed commitment to process executionVelocity global is a high-growth company so candidates should relish the fast pace of a start-up environment and embrace the opportunity to form account coverage and services strategy.
Responsibilities
Support velocity global’s client service team through processes across all aspects of the business
Manage internal software/database by creating and updating employee and client profiles
Execute employee onboardings with an unrelenting commitment to agreed upon timelines, proper resource allocation, and attention to special projects
Serve as a liaison between our client- and employee- facing teams to ensure timely and accurate communication
Diligently and accurately update and maintain contractual documentation for company records
Monitor payroll additions reported by the clients
Develop custom reports and dashboards for client accounts as required
Review validations and audits from payroll team and handle issues/exceptions
Assist in ensuring billing accuracy, funding and receipt of payroll
Generate reports to analyze, audit, and reconcile payroll data
Ensure payroll is funded through confirmation of funding from treasury/local payroll teams
Develop and maintain competency in the area of international employment and payroll
Assist with a/r collections and invoice payment issues from clients
Qualifications
3+ years of business experience (international business preferred), including 2+ years in a b2b or professional services client service role preferred, payroll transmission experience preferred
Bachelor’s degree or equivalent experience preferred; master’s degree a plus
Must be able to understand and implement client msas/sows as it relates to client service (onboarding calendar, payroll calendar)
Must have an in depth understanding of payroll process, including but not limited to how inputs affect outputs
Research-oriented, exceptional organizational skills and attention to detail
Competencies in international employment and payroll a plus
Ability to quickly assimilate information; with operations across 185+ countries there is a lot to learn
Excellent presentation, verbal and written communication, listening and consultative skills
Technology-literate, including microsoft office suiteNetsuite experience a plus.
Excellent interpersonal skills including technical communication.
Strong consultative customer service and project management style
Drive, strong work ethic, and a passion for creating an unparalleled customer experiences…it should be in your bones
Interest in international business and contributing at a consistently high level
Foreign language skills a plus
Our culture
At velocity global, we foster a values-driven cultureFrom the interview process, to performance evaluations, we center our values in our day-to-dayWe move with velocity and we build relationships with professionalism, through trust and respectOur integrity leads us to do the right thing at all timesWe empower each other to decision-making with accountability while always striving to be of service, to our clients and to one anotherWe are a #peoplefirst organizationOur global team consists of conscientious individuals, passionate about work and life, and we are committed to putting our employees first, in all that we do.
We have a passion for all things international business and thrive in a fast paced, high-growth environmentIf you want to work for a professional, global, inclusive and innovative company, we`d love to meet you!
At velocity global, we value inclusion and belongingWe encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local lawsIf you have a disability or special need that requires accommodation, please contact us at talentacquisition@velocityglobal.com
