Job details
Job type full-time
Full job description
About us
Velocity global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhereWe accelerate the future of work beyond bordersOur global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched scaleAs the largest global employer of record (also known as international peo) in 185 countries and all 50 united states, more than 1,000 brands rely on velocity global to build global teams without the cost or complexity of setting up foreign legal entities or state registrationsThe company offers additional services including independent contractor compliance to assess a workforce, and agent of record (aor) to streamline payments to contractorsVelocity global was named a “leader” in global employer of record services by prominent analyst firm nelsonhallFounded in 2014, we have hundreds of employees across five continents.
Position summary
We are looking for an m&a implementation manager to join our growing operations teamThis position is to be based remotely in either the americas or emea regionsThis full-time position will be responsible for the implementation and project management of velocity global’s net-new m&a client and non-standard onboardings across the globeThis is a strategic account management role that requires a love of highly complex and nuanced global implementationsThis individual will report to our director of m&a implementation.
Responsibilities
Responsible for new m&a and large non-standard client onboarding management, including troubleshooting issues related to benefits, international and us payroll, and all other hr matters as it pertains to new m&a and large non-standard clients
Create client specific project lifecycle deployment plans including cross-departmental resources and scheduling for project implementation globally
Implement m&a and non-standard new client onboarding requirements and identify client technical requirements with tech to support customer integration into cxp
Conduct thorough on-boarding project kick-offs both internally and with clients & strategic partners, which include confirmation of project scope, review of implementation plan and key milestones, and definition of roles & responsibilities and high-level timelines
Organize, lead, and manage all phases of the transaction implementation and on-boarding activities to ensure on-time completion, including: project management, strategic account management, oversight of benefit matching/development and successful transition to the customer experience team
Ensure employee onboardings are completed in a timely manner, directly communicating with our clients to fulfill this process including creating onboarding calendars
Effectively manage on-boarding project issues and risks, escalate as needed, and create strategies for risk mitigation and contingency planning
Respond to all client implementation questions, initial invoice matters and advise on benefits, international payroll, expense reporting, and all other hr matters as it relates to the implementation
Responsible for end to end accuracy and timeliness for employment packages and first payroll
Manage amendments to contracts within company policies, including client master service agreements (msas), statements of work (sows) and agreed upon hiring calendars
Ensure client deliverables and service level agreements are being completed timely and accurately
Input changes/additions from clients into our global hris
Work closely with global payroll and network teams to confirm costs of standard and out of scope deliveries and ensure clients are billed correctly
Proactively identify client needs, including new employees to onboard, and communicate with sales as it relates to repeat business
Participate on client calls with the sales team to demonstrate velocity global’s service offerings
Develop and maintain competency in the areas of international employment, immigration, benefits, and payroll
Drive client satisfaction and retention with sincerity and passion, and approach troubleshooting as an opportunity to establish integrity and value
Leverage resources and present solutions to velocity global management and clients
The above statements are intended to describe the general nature and level of work performed by people assigned to this classificationThey are not construed to be an exhaustive list of all job duties performed by the personnel so classified.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability required.
Ba/bs or equivalent working experience required, master’s degree a plus
4+ years of account, project, or operational management or consulting within the international business space and/or transactions; 2 years of consulting, project management or human resources experience preferred
Business proficiency in the english language required
Familiarity with cross-border merger and acquisition transactions required
Demonstrated track record working with business leaders (directors and above) across a multitude of industry verticals
Work well in an environment with a high degree of ambiguity while driving business decisions, minimizing risk and achieving business goals.
Be able to adapt communication style to a particular audience and motivate, collaborate and counsel
Demonstrated verbal and written skills with a desire to produce polished client-facing documents
Excellent organizational, fact-gathering, and analytical skills, including business process mapping
Technology-literate, including microsoft office and gsuite suite
Able to prioritize effectively and work autonomously while coordinating with an international team
Willingness to travel approximately 25-35% of the time
Our culture
At velocity global, we foster a values-driven cultureFrom the interview process, to performance evaluations, we center our values in our day-to-dayWe move with velocity and we build relationships with professionalism, through trust and respectOur integrity leads us to do the right thing at all timesWe empower each other to decision-making with accountability while always striving to be of service, to our clients and to one anotherWe are a #peoplefirst organizationOur global team consists of conscientious individuals, passionate about work and life, and we are committed to putting our employees first, in all that we do.
We have a passion for all things international business and thrive in a fast paced, high-growth environmentIf you want to work for a professional, global, inclusive and innovative company, we`d love to meet you!
At velocity global, we value inclusion and belongingWe encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local lawsIf you have a disability or special need that requires accommodation, please contact us at talentacqusition@velocityglobal.com
