Job details
Job type full-time
Full job description
Description:
Overview & history
Verato, the identity experts for healthcare, is a high growth healthcare technology company that enables better care everywhere by providing the single source of truth for identity to organizations across the care continuumOver 70 of the most respected brands in healthcare rely on verato’s next generation cloud identity resolution platform for a complete and trusted 360-degree view of their patients, provider networks, and customers in their communitiesWith significant market momentum building towards digital health transformation, verato is experiencing hyper customer and revenue growth, doubling in last 15 months alone and growing over 50% annually over the last 3 yearsMore importantly, verato celebrates 99% customer retention, exemplifying the fact that customer obsession is at the center of our growth story.
Core to verato’s strategy for continued growth is our drive to build a strong people-first culture that attracts, develops and retains the best skills and talent in the worldVerato operates on the simple notion that a company must first and foremost take care of its employeesIn turn, these employees will take care of the company’s customers, and these customers will take care of the company’s shareholdersVerato believes in empowering teams with the best tools and development availableStaff receive opportunities to expand their knowledge in areas of technology (e.gBig data, distributed/cloud computing, complex algorithms), healthcare and organizational developmentAs verato continues a trajectory of high-growth and high impact, each member of the team gets an influential front-row seat as we execute our business strategyTogether, we can make a profound and positive change in healthcare as we know it today.
Job responsibilities
Verato is looking for a healthcare focused account executive (existing business) to manage customer renewals, expansion and upsells of verato services and solutions to enable customers to achieve their objectivesAs a member of the verato sales team, you will be a part of a dynamic startup environment where hustle and the desire to make things happen are an absolute mustVerato offers a solution that is foundation to the changes that are happening in healthcareManage portfolio of customer to ensure we have “customers for life” and grow annual recurring revenues either by expanded use, additional products, and additive service plans.
Manage customer accounts to identify pipeline of expansion and upsell opportunities for verato services and solutions that assist our customers in meeting their business objectives.
Generate and manage a territory plan of existing customers (use of research to create a credible territory strategy is a must).
Define and refine specific sales strategies per customer account aligning the solutions and value to key customer stakeholders.
Partner directly with our customer success team to identify additional revenue generating opportunities within our customer base.
Align with marketing and sales support to execute existing customer marketing events/campaigns to generate new service and product opportunities.
Explore your own network, research, knowledge of the territory, and understanding of the changes in healthcare to generate opportunities in existing customer accounts.
Communicate effectively with internal and external resources to ensure details are understood and commits are made/met
Work with customers to understand their decision process, criteria, and timeline
Coordinate with customers and internal resources to complete contracting that results to optimal deals for verato
Continue to manage and mature the relationship with the customer ensuring that they continue to see value in verato.
Requirements:
You’ll need exceptional organizational and communication skills to understand prospective customer’s challenges, requirements, and business processingIdeal candidates are dedicated and curious professionals that are looking to help their customers achieve their goals and have:
Ba/bs degree (or equivalent; mba or advanced degree preferred)
Minimum 8 years’ experience in account management, customer success or related sales/post-sales roles in healthcare/saas
Expertise and experience dealing with large and complex accounts at the most senior it and business levels
Experience with account portfolio planning and prioritization
Superb public speaking and presentation skills
Effective business writing skills
An understanding and desire to be part of a team that is transforming healthcare
Equal opportunity employer/veterans/disabled
No third-party recruiters please
