At verint, we believe customer engagement is the core of every global brandOur mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wideWe hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customersOur commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunitiesLearn more at www.verint.com
Overview of job function:
Verint’s experience management (xm) business unit is seeking an experienced account executive who can support sales activities with new clientsThe account executive is an individual contributor, quota driven sales role with responsibility for developing and closing new client business for the verint experience management business unitThe role will own the prospect sales cycle and be responsible for closing business against a set quota.
Principal duties and essential responsibilities:
Demonstrate clear understanding of the verint offerings and service value propositions for prospects.
Research target accounts and develop prospecting campaign to identify and qualify new opportunities.
Identify prospect companies and organizations that currently do not conduct business with the verint experience management business unit and develop and lead sales presentations in collaboration with pre-sales for such prospects.
Apply the principles of solution selling, discovery, propose and sell appropriate product and service solutions, manage the sales process through to close for assigned software and service transactions.
Develop and maintain knowledge of verint’s positioning, products, functionality, roi.
Determine appropriate licensing/services options; negotiate pricing, terms and conditions within established guidelines, in collaboration with business development, pre-sales, finance and legal as appropriate.
Continuously research and learn about industry trends.
Track all communications and projections in salesforce to ensure accurate forecasting.
Minimum requirements:
Bachelor’s degree or equivalent work experience
Minimum of 5 years of quota carrying outside sales and account management experience with sales to contacts at the director-level or above
Experience selling enterprise software, software (saas), customer experience measurement tools and/or research and analytics
Significant experience with face-to-face presentations to executive level decision makers
Show consistent success with building and maintaining client relationships within an enterprise account base
Experience creating and developing long-term client relationships
Evidence of high performance, entrepreneurial spirit and team player
Willingness to travel up to 40% (post-pandemic) in sales territory and attend trade shows
Proficient in the use of standard business systems: msoffice, outlook, word, excel, and powerpoint
The ability to obtain the necessary credit line required to travel
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, ofac, ss verification, as well as credit and drug screening, where applicable and in accordance with federal and location regulations
Preferred requirements:
Experience with customer experience portfolio solutions and customer engagement technology
Experience selling to retail, financial services, hospitality, telco, government and b2b industries
Exceeding quotas of one million or more in individual annual sales revenues with a high transactional sales model
