At verint, we believe customer engagement is the core of every global brandOur mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wideWe hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customersOur commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunitiesLearn more at www.verint.com
Overview of job function:
The partner recruitment manager is responsible for identifying, developing, and on-boarding new relationships with verint channel partnersThe partner recruitment manager is accountable for the growth of the business across these new partner relationshipsThe goal is to drive partner recruitment, enablement and business growth based on their strengths and priorities of each of the new partners.
Principal duties and essential responsibilities:
Development of partner & market segmentation coverage model to help identified gaps in current verint partner coverage
Duties include coordinating on-boarding activities and training, mentoring, and motivating channel partners in the assigned territory
Responsible for transitioning the partner relationship the partner development team, including strategic planning, consistent increase in sales, and cooperative marketing in various regions.
Assist in development and execution of the joint go to market programs including integrated solutions, bundling, and customer events.
Generating additional demand through partner events; studying the market for trends and reporting the same to the management; monitoring pricing policies; making sure that channel partners sign proper contracts/agreements; managing channel conflicts; training and mentoring partner account managers; and fostering relationships between verint and our partners
Track program progress and results.
Prepare and give business quarterly business reviews to the senior management team.
Manage complex contract negotiations and serve as a liaison to the legal group.
Minimum requirements:
Bachelor’s degree or equivalent work experience
6 years of partner/business development, enterprise sales, and/or program/product management experience
Strong marketing, sales, business acumen, and analytical skills.
Excellent communication skills to effectively present to a wide range of audiences, including an ability to communicate business and technical concepts clearly, effectively and convincingly through presentations.
Ability to interpret critical business challenges and translate to optimal business process recommendations – multi-level and organizational opportunities.
Ability and proven experience interfacing with all levels of management.
Travel expectations are 50-60%.
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, ofac, ss verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
The ability to obtain the necessary credit line required to travel
Preferred requirements
Knowledge of channel partners across us and canada,
Positive can-do attitude, driven, reliable, trustworthy, intelligent, and team player.
Ability to work effectively independently and as part of a team in a virtual office environment.
Excellent interpersonal, relationship building, and creative consultative selling skills.
Excellent written and oral communication presentation skills, including ability to orally answer questions clearly and succinctly.
Ability to explain complex information clearly.
Ideal candidate understands the wfo market, customer engagement strategies, contact center related managed services and has a broad knowledge relating to avaya and cisco (and other) telephony technologies, industry best practices, and business solutions.
Strong understanding of baseline, benchmarking, performance management and measurement strategies.
