At verint, we believe customer engagement is the core of every global brandOur mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wideWe hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customersOur commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunitiesLearn more at www.verint.com.
Overview of job function:
The senior product manager assigned to verint’s workforce engagement (wfe) product owns the strategic direction and feature requirements for the wfe infrastructure development and cloud adoptionThis position interfaces with sales, product marketing, engineering, cloud services and delivery groups to best understand user needs and feasible approaches to meet those needsThe senior product manager creates business case, product requirements, deliver release notes, provide demonstrations, and perform market research to assist in go-to-market strategy.
Principal duties and essential responsibilities:
Own one or more foundation / software infrastructure components supporting verint’s workforce engagement solution suite.
Define and manage the definition of product vision and strategy.
Identify opportunities to modularize, streamline, cost optimize, and scale services to improve cloud saas offerings.
Convert the vision into product roadmap and partner with cloud operations, engineering, product management, and other stakeholders to drive execution plans.
Identify new products or enhancements to existing products by understanding and analyzing user needs, verint’s current product suite and business requirements of internal functions like sales and delivery.
Write specifications, prioritize features, build consensus, and coordinate product schedules.
Drive engineering in agile software development environment
Gather and incorporate product feedback into subsequent product releases.
Create formal product documentation such as feature sheets and user guides.
Minimum requirements:
Bachelor’s degree in business or related field, or equivalent work experience
8+ years’ experience leading software product teams through planning, development, release, or project management.
At least 3 years’ direct experience in product management acting as senior product manager or product owner
Demonstrated capacity for developing and understanding product strategy
Solid mix of technical, product and business intelligence
Exceptional written and oral communication skills with technical and non-technical stakeholders
Experience defining, managing, and building software solutions
Strong data analysis skills
Understanding of cloud infrastructure building and deployment principles
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, ofac, ss verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred requirements:
Demonstrated success in driving results in collaborative, cross-functional environments with little instruction or oversight
Understanding of cloud architectures, platforms, data management, databases and sql
Ui/ux design experience
