Job details
Job type full-time
Full job description
Basic information
Name: inside sales representative (remote)
Job id: 1492
Job type: full-time
Status: regular
Category: individual contributor
Description and requirements
Job summary:
This position is responsible for working in conjunction with other channel sales team members to improve sales resource utilization and develop the sales pipelineThis role will utilize inbound and/or outbound calls as well as email and social media to pursue salesDevelop account penetration strategies, and close businessResponsible for understanding vertex product offerings and competitive issuesAdditionally, this role will identify new business opportunities by assisting the in the creation and implementation of campaigns with assistance from the director of channel salesSpeak with prospects and clients for the purpose of identifying new opportunities and selling vertex products and services.
Essential job functions and responsibilities:
Qualify or disqualify software sales leads
Manage inbound sales leadsIncludes fielding calls, following up on web inquires, qualifying leads and setting up opportunities
Daily outbound calling to leads from partners
Assisting prospects in executing the vertex sales process
Understand primary business issues of prospective organizations and how individuals and/or departments within the organization are impacted.
Display a knowledge and understanding of vertex’s products, services, vendor relationships and interfaces to a level that enables the rep to identify if vertex has an offering for a given prospect.
Outbound calling to vars and potential partners from web inquires
Coordinate with partner reps to ensure communication and status of leads.
Maintain accurate and current information regarding the status of each client contact and sales opportunity in vertex’s crm system (sfdc).
Work with sales and marketing to develop follow-up programs for marketing campaigns, trade shows and various promotional activities as needed.
Participate in other projects or duties.
Supervisory responsibilities:
N/a
Knowledge, skills and abilities:
Excellent communication and organizational skills required.
Knowledge of vertex products, taxation, hardware, and software terminology and/or sfdc knowledge a plus.
Strong interpersonal, organizational, time management, negotiating, closing, decision making, presentation, oral and written communications skills.
Strong phone skills, exceptional listening skills, and above average problem-solving skills
Experience leveraging social media tools to prospect for new business
Strong ability to work with a team and an ability to learn and adapt quickly
Ability to serve as a trusted advisor to clients
Ability to articulate the vertex value proposition clearly and to listen actively to clients to identify and prioritize client needs
Proficiency in microsoft office packages.
Ability to listen and understand information and communicate the same.
Must possess good organizational skills.
Must be results oriented, customer focused, and exhibit good interpersonal skills.
English fluency requiredMay require fluency in language of local market(s).
Sufficient knowledge of business communications, including telephone, voicemail, and e-mail and operations of office machines, such as photocopier, scanner, and fax.
Education and training:
Bachelor’s degree, preferably in business, marketing, or a related field.
Six (6) years of sales experience
Prior experience in a sales quota environment preferred
Or equivalent combination of education and/or experience
Other qualifications
The winning way behaviors that all vertex employees need in order to meet the expectations of each other, our customers, and our partners.
Communicate with clarity - be clear, concise and actionableBe relentlessly constructiveSeek and provide meaningful feedback.
Act with urgency - adopt an agile mentality - frequent iterations, improved speed, resilience80/20 rule – better is the enemy of doneDon’t spend hours when minutes are enough.
Work with purpose - exhibit a “we can” mindsetResults outweigh effortEveryone understands how their role contributesSet aside personal objectives for team results.
Drive to decision - cut the swirl with defined deadlines and decision pointsBe clear on individual accountability and decision authorityGuided by a commitment to and accountability for customer outcomes.
Own the outcome - defined milestones, commitments and intended resultsAssess your work in context, if you’re unsure, askDemonstrate unwavering support for decisions.
Comments:
The above statements are intended to describe the general nature and level of work being performed by individuals in this positionOther functions may be assigned, and management retains the right to add or change the duties at any time.
Vertex is an affirmative action and equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilityIf you`d like to view a copy of the company`s affirmative action plan, please email askhr@vertexinc.comIf you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact 610-640-4200 or askhr@vertexinc.comThis telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application processPlease do not call about the status of your job application if you do not require accessibility assistance or an accommodationMessages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
