Description:
The project coordinator is responsible for owning the planning and coordination of activities involved in the release of cls essentials system upgrades into client test and production environmentsThe coordinator facilitates release meetings, develops the deployment plan based on input from multiple stakeholders within various teams and delivers release notesThe project coordinator confirms the release deployment plan is followed, identifies risks, tracks issue in jira’s, creates necessary client jira dashboards and ensures that all release deliverables have been completed inline with the release dates per the gar annual schedule and client upgrade schedules.
Facilitates release planning with key stakeholders to ensure issues and risks are identified, understood, and dealt with in a timely manner.
Plans, documents, and delivers the release strategy for each release and client release upgradeIncludes release scope, schedule, deliverables, and roll back plan.
Oversees release decisions and processes in terms of the big picture/cross-departmental impacts.
Leads testing efforts by creating test strategy for upcoming releases and project manages the testing effort reporting issues to development using jira
Documents and communicates all changes for a release in release notes which are published to both the internal team and provided to clients.
Attends change management such as cab and deployment planning meetings to collect data and information pertaining to the release.
Accommodates a flexible schedule as most releases occur outside of regular business hours.
Supports release execution by monitoring of each phase of the releaseValidates the release as it progresses thru various phases, alerts appropriate stakeholders of any errors or issues that need to be addressed.
Provides release coordination and communication during and after deployment.
Verifies capture of customer acceptance/signoff on deliverables.
Identifies opportunities to make tactical improvements to the release management process.
Maintains documentation of all processes.
Creates release management standards to be followedEducates external vendors on the release methodology and strategy.
Collects feedback from the users of release management standards and identifies the need to modify or retire a standard based on the feedback.
Manages and coordinates overall non-production environment usage, configuration, and scheduling of the different test environments for each client release.
Manages and maintains release notes process.
Define and develop the project plan in coordination with the business and the implementation resources.
Develop and communicate task level detail for project plans for both internal tasks and client tasks.
Serve as the business analyst on projects to define the business needs and requirements.
Take ownership of issues, with a sense of urgency, and using sound judgement, resolve within project schedule.
Work on multiple projects within the company’s project portfolio simultaneously
Requirements:
Knowledge and understanding of software and software testing procedures preferably in a utility environment.
Working knowledge of cis essentials or other utility billing software
Demonstrated proficiency in analyzing requirements and creating effective test strategy and plans as well assisting in the preparation and review of test cases.
Ability to handle multiple tasks/projects simultaneously.
Ability to work independently in a fast-paced environment with tight deadlines and changing priorities.
Utility product or utility industry-specific experience.
Strong computer skills including microsoft office, qa applications and databases.
Knowledge of tools, concepts and methodologies of qa for both manual and automated execution.
Experience with the following: jira, customer information systems, sql, qualibrate, selenium, excel, teams, sharepoint
Experience managing a project team in a virtual collaborative environment
Excellent verbal, written and presentation communication skills.
