Job details
Job type full-time
Full job description
Who we are: vivid seats is the largest independent online ticket marketplace, sending tens of millions of fans to live eventsWe believe in the power of experiences and are fiercely dedicated to building products that inspire human connectionsNamed as one of built in chicago’s top 10 places to work in 2021, we believe that our people are our greatest competitive advantageTo support our people, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
The opportunity: our operations associate will work within our investment team to ensure departmental efficiency and project completion within day-to-day operationsThis is a unique opportunity to utilize your organizational and mathematical skills and enhance your career in the sports and live event industryIf you have the desire to organize, maintain, and execute a constant stream of projects with a passion for sports and entertainment, this is the job for you!
How your role contributes to the success of vivid seats:
Data entry including unique ticket info such as performer, event, date, and seat locations provides buyers and sellers the information they need to post and purchase inventory with confidence
Ensure accuracy of ticketing assets and their corresponding marketplace listings maintains our foundation of an authoritative and trusted marketplace
Reconciliation of departmental purchasing and other bookkeeping maintenance
Maintain organized and accurate records of all transactions.
Communicate with vendors via phone or email to build and maintain relationships
Provide feedback on development of new processes to improve operational efficiency and departmental organization
How your role expectations will progress as an operations associate in the first 30, 90, and 180 days:
30 days in
Complete new hire orientation, gaining the resources you need to be successful
Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers
Acclimate to team and company norms, business objectives, and vivid seats values
Learn the basics of your department’s bookkeeping methods
Practice utilizing our internal inventory management system
90 days in
Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies
Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives
Complete specific tasks based on strict deadlines regarding inventory management
Help maintain your department’s centralized email communication
Independently reconcile departmental transactions
Familiarize yourself with our robust database of vendors and clients
180 days in
Apply methods to execute individual tasks that positively impacts the team
Play an active role in continued learnings to advance skill sets necessary for team goals
Manage the logistics of inventory receipt via vendor & client communication
Organize your department’s centralized email communication and team calendar
What you’ll bring:
Demonstrated ability to critically think and problem solve
Well organized ability to prioritize tasks, schedule, and meet deadlines in a fast-paced environment
High quality of work due to your excellent attention to detail
A strong sense of urgency coupled with an intrinsic desire to complete all tasks with 100% accuracy and efficiency
Awesome communication skills that lend itself to teamwork and lasting relationships
Moderate knowledge of both collegiate and professional sports
Live event enthusiast!
Our commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belongingMany of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Vivid seats provides competitive compensation; bonus incentives; flex pto; mental health days; medical, dental, and vision insurance; 401k matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.
Location:
Chicago, illinois
